FitCloud Status

Last Updated on 2019-01-08 by 欣黄

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⚠️ Most reported problems ⚠️

Connection

18.8%

Crashes

18.8%

Not working

18.8%

24 hour clock ⏰

Mike 2025-04-13

Crashes

Showing 1-1 of 1 reported issues:

Common FitCloud Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve FitCloud network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the FitCloud App
1. On android, goto Settings » FitCloud » click [Force Stop]

Clear FitCloud App Cache and Data:
1. On android, goto Settings » Apps » FitCloud » Storage » click [Clear Data] option. This clears both data and cache.
2. restart FitCloud.

On android, goto Settings » Apps or Manage Apps tab.
Click FitCloud » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto FitCloud » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch FitCloud

E-Mail: rd@hetangsmart.com

Website: 🌍 Visit FitCloudPro Website

Privacy Policy: https://fitcloud.hetangsmart.com/oss//fitcloud/download/privacy-policy/index_en.html

Developer: TOPSTEP

May 17, 2025, 11:52 PM
a user from Cleveland, United States reported problems with FitCloud : Not working
May 06, 2025, 01:23 PM
a user from Hull, United Kingdom reported problems with FitCloud : Screen
Mar 07, 2025, 10:46 PM
a user from Colorado Springs, United States reported problems with FitCloud : Crashes
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