Contact MEW crypto wallet Support

Followed precise instructions from MEW to restore a wallet because it had refused to acknowledge the correct password out of nowhere. After restoring it, the extra accounts that were added to this wallet disappeared, we’re not restorable, and half of the funds that were in the wallet five minutes previous to the restore disappeared. Not one tech at Myetherwallet has any clue what happened, is not even acknowledging the problem and keeps giving the same instructions like they don’t even know the wallet can have more than one account attached to one set of keys. I’m starting to wonder if it’s a robot that is responding. Whoever or whatever it is is not able to comprehend the problem and keeps giving basic instructions over again that are completely unrelated to the serious glitch in their software. They refuse to acknowledge the pictures of my deleted accounts and take days and days to respond. It’s now been weeks since MEW deleted my accounts and still no resolution. This might be the worst customer service I’ve received in I don’t know how long and my next stop is the better business bureau and then the attorney general’s office.

I am relatively new to crypto. When the xrp spark drop was initiated Coinbase didn’t support it and going on the suggestions of the information provided I moved the coins to the MEW wallet. I eventually moved them back. What I didn’t realize was how much it costs to do so. I finally found out what it means now when folk are talking about gas prices. Unfortunate for me is I went there and swapped two different tokens and lost a high percent of my intended investment in gas fees. More concerning is that it seems that the gas price is so high that I may lose the bulk of what I have or thought was an investment in gas fees. Bottom line ...... Unless you are a big time investor stay away from apps like this. It is almost impossible because you will have to pay big fees to do anything. I could have left my money in the bank. This particular app is a money grabber.

Suggests to add funds, then try swapping them to a token to earn interest. $120 later and I still cannot access my own AAVE because this app over estimates the gas charges to just swap it back to Eth (already lost $30, what’s another 30 to get back 60?) I currently have $94 sitting and rotting in AAVE that I could use to feed myself because I have $1 to my name, but apparently I must fund my account in order to get my AAVE back. Straight up deceitful and shameful, To prey on people’s lack of knowledge during a global crisis that has left America, “the leading country”, without food that its citizens can afford.