Contact Somfy Protect Support
Published by Somfy Protect by Myfox on 2023-12-12 About: Prevent intrusions before they happen through a connected, simple and intuitive
security solution!
From the Somfy Protect Application, you can:
—Install and
configure the range of Somfy Protect equipments : Somfy Home Alarm, Somfy
One/One + and Somfy Camera.
—Enable and disable the alarm, motion detection or
night mode
—Be notified in case of an alert and access your cameras to view
past events or live stream your home
.
How to Contact Somfy Protect Customer Service/Support
Listed below are our top recommendations on how to get in contact with Somfy Protect. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Somfy Protect. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Somfy Protect by Myfox
100% Contact Match
Developer: Somfy Protect by Myfox SAS
E-Mail: [email protected]
Website: Visit Somfy Protect Website
Reported Issues: 3 Comments
By PhenomCat
Abandoned MyFox For US Customers
It all worked great until about 5 months ago. Suddenly the MyFox camera I have suddenly stopped communicating with the app. Their support team takes weeks to respond and there is no longer US based support via phone. My parents and aunt both had the same thing happen to them. Trying to get help is like pulling teeth. I guess once they bought MyFox they decided to drop support for all of their products. Really disappointed, especially since I told my family to purchase the cameras and security system and now none of them work!
By Ggonzolo7
Stay away!
I made the mistake to buy three of their cameras. Now they are all useless! None of them will connect or be paired to my phone. this pics of all my equipment matches with the requirements and there’s still no way to make them work! There is no customer support in the US whatsoever, and you are on your own to figure it out. This was the biggest waste of money ever! I have tried to contact customer support in Europe to no avail. I received no responses.
By ✨✨
Stays away for privacy reason
Why the heck they need my detailed address info when adding a system to my account? That is a no no for privacy reason.
Have a Problem with Somfy Protect? Report Issue
Leave a comment:
Why should I report an Issue with Somfy Protect?
- Pulling issues faced by users like you is a good way to draw attention of Somfy Protect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Somfy Protect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Somfy Protect.
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