ECE Connect app not working? crashes or has problems?

ECE Connect Status

Last Updated on 2020-12-22 by Chainels BV

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Common ECE Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ECE Connect app on iOS and Android devices. Solve all ECE Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ECE Connect iPhone Issues and Solutions

ECE Connect iOS app crashes, not working, errors
ECE Connect iOS app network issues
ECE Connect on iOS has black/white screen

ECE Connect Android App Issues and Solutions

ECE Connect has errors/crashing/not working
ECE Connect server network connectivity issues
ECE Connect has black screen

ECE Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ECE Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ECE Connect app crashes or not working on Iphone (iOS):

Close and restart the ECE Connect app on iPhone
Update ECE Connect app to the Latest Version for iOS
Uninstall and reinstall ECE Connect iPhone app
Update your iPhone to the latest iOS version

Fix ECE Connect on iPhone unable to connect to server/internet connection issues::

To resolve ECE Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ECE Connect black/white screen (blank screen) on iPhone:

Follow the ECE Connect iOS app troubleshooting guide Here →

ECE Connect Android App Issues and Solutions

Fix ECE Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ECE Connect app issues:

Force Stop the ECE Connect App
1. On android, goto "Settings" » click ECE Connect app. » click "Force Stop".

Update ECE Connect to the latest version on PlayStore

Clear ECE Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ECE Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ECE Connect.

Fix ECE Connect unable to contact server/ ECE Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ECE Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ECE Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ECE Connect on android.

Solve ECE Connect black/white screens issue on Android:

Follow the ECE Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Chainels BV, developers of ECE Connect.

About this app

Sie haben die Möglichkeit sich aktiv an der Community zu beteiligen, beispielsweise durch Umfragen oder den Austausch mit anderen Kollegen. Mit der ECE Connect App können Sie jegliche Angelegenheiten in Ihrer Community sofort erledigen und sich über die neuesten ECE Nachrichten auf dem Laufenden halten. Haben Sie sich bereits bei der ECE Community angemeldet? Diese App ist nur für Benutzer mit einem Community-Konto zugänglich. Wenn Sie Fragen haben oder an einem Zugang interessiert sind zögern Sie nicht Kontakt aufzunehmen!