Fotosmile Status

Published by Pegaso Control System S.r.l. on 2023-02-24

Fotosmile is the free app which allows you to get the most of the services
supplied by Fotosmile and its Partners. Through this app you will be able to
download digital photos, videos, augmented reality effects or 3D contents
previously purchased in the shops of Fotosmile Partners.

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Common dislikes about Fotosmile app

- Some users had difficulty downloading the app, requiring multiple attempts.

- Some users were unable to access their photos even after paying for them and reaching out to customer support.

- Some users found the app to be unnecessary and questioned why they couldn't just download their photos from a browser.

Have a Problem with Fotosmile? Report Issue

Common Fotosmile Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Fotosmile app on iOS and Android devices. Solve all Fotosmile app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Fotosmile iPhone Issues and Solutions

Fotosmile iOS app crashes, not working, errors
Fotosmile iOS app network issues
Fotosmile on iOS has black/white screen

Fotosmile Android App Issues and Solutions

Fotosmile has errors/crashing/not working
Fotosmile server network connectivity issues
Fotosmile has black screen

Fotosmile iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Fotosmile app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Fotosmile app crashes or not working on Iphone (iOS):

Close and restart the Fotosmile app on iPhone
Update Fotosmile app to the Latest Version for iOS
Uninstall and reinstall Fotosmile iPhone app
Update your iPhone to the latest iOS version

Fix Fotosmile on iPhone unable to connect to server/internet connection issues::

To resolve Fotosmile network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Fotosmile black/white screen (blank screen) on iPhone:

Follow the Fotosmile iOS app troubleshooting guide Here →

Fotosmile Android App Issues and Solutions

Fix Fotosmile not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Fotosmile app issues:

Force Stop the Fotosmile App
1. On android, goto "Settings" » click Fotosmile app. » click "Force Stop".

Update Fotosmile to the latest version on PlayStore

Clear Fotosmile App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Fotosmile app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Fotosmile.

Fix Fotosmile unable to contact server/ Fotosmile internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Fotosmile » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Fotosmile » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fotosmile on android.

Solve Fotosmile black/white screens issue on Android:

Follow the Fotosmile android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pegaso Control System S.r.l., developers of Fotosmile.

100% Contact Match

Developer: FOTOSMILE

E-Mail: [email protected]

Website: Visit Fotosmile Website

About this app

Through Fotosmile you will be able to download digital photos, videos, augmented reality effects or 3D contents previously purchased in the shops of this app Partners. Fotosmile enables also the immediate sharing of photos, videos, augmented reality effects or 3D contents on the main social networks with a single tap. It is recommended to download your digital product directly on your device gallery once scanned in Fotosmile . Download on your mobile all the memories of your experience within 30 days from the date of purchase, to secure them on your device. Just scan the code provided by the shops of the this app Partners and enjoy the content you have bought! Important notice for users: this app app gallery is not to be considered as a storage method for an unlimited time. this app is the free app which allows you to get the most of the services supplied by this app and its Partners. This action may prevent unpredictable deletion of your digital products during or after app updates. Services subjected to availability at this app Partners.