CandyBongZ Status

Upon opening the app, a message is displayed in Korean stating that the app ‘failed to get version information from server. please contact the manager’. Actual lightstick works fine on the standard modes and is brand new. Concert is next week so hopefully there’s a fix before that :(

My daughters Candy Bong z doesn't even show up in her bluetooth setting on ios. She has an iphone 11, but we tried on a iphone se 2020 edition and iphone 6s as well as an iphone 8. None shows up at all. I can get it to show up in setting on my android phone, but the app crashes on my Samsung Android phone. I tried older versions of the app, and anything after version 2.0.X crashes when you tried to connect. The older version just don't seem to connect at all but at least they don't crash. This worked months ago on her phone, now it doesn't even show up. Paid a lot of money for this and it just randomly breaks from sitting on a shelf in a box. So disappointed in this product and this app.

When I click the Connect Bluetooth on the app, the app closes. I am using a Galaxy z Fold 3. Why does the CandyBongZ close when I want to connect to my phone?