My WebID Reviews

My WebID Reviews

Published by on 2024-10-25

🏷️ About: My WebID • all identification procedures and e-signature via one app • data protection compliant according to GDPR, server in Germany • from the inventor of online video identification for the highest level of security (anti money laundering law-compliant video identification for banks) With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID func.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
44.8%

👿🤬😠 Negative experience
42.6%

😎👌🔥 Positive experience
12.6%

~ from Justuseapp.com NLP analysis of 394 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Good English language skills appreciated for someone still learning German

- Cool process and helpful staff

- Simple and fast



Read 9 Customer Service Reviews 👿🤬😡😠💢😤

4.4 out of 5

Worst system I have seen

2022-05-22

The system is awful. I had to call several times because the connection was very bad and they could not hear me. Then I was connected to people that only spoke German. Then the person on the phone could not certify the validity of my document because he was not able to see a hologram. Terrible app, terrible identity verification system and terrible service overall.

This service wasted my time

2022-06-23

I waited 3 days after I purchased my SIM card to be able to finally register my information. After that, I proceeded to try and video call, which was not open. I made an appointment to try again at 8 am the following day, yet when video called, nobody was there to answer. I spent 15 euros to try and get some cell service in Europe, but this company ripped me off.

Annoying

2022-07-24

They take forever to answer the call. The process using the camera is annoying. The agent is a bit annoying.

Colombian passport isn’t accepted

2022-08-25

First time I had problems while identifying myself with my passport via video. I did activate my bank account with another service but now I can’t activate a SIM card.

Alan Tooket

2022-09-26

This is the worst worst verification system I have come across. I have wasted a day of my life in going through the most painful exercise imaginable.

Need App

2022-10-27

It only works with MyWebID installed

Worked just as expected.

2022-11-28

The caller’s good English language skills were appreciated for someone still learning German.

Good all around

2022-12-29

Cool process, helpful staff!

Wunderbar

2023-01-30

So einfach und schnell. Ich gratuliere Ihnen!



Is My WebID Safe? 🤗🙏


Yes. My WebID is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 394 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for My WebID Is 22.8/100.


Is My WebID Legit? 💯


Yes. My WebID is legit, but not 100% legit to us. This conclusion was arrived at by running over 394 My WebID User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for My WebID Is 100/100..


Is My WebID not working? 🚨


My WebID works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with My WebID? Post a Review




Features

With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID function - in just a few steps.

• Make sure you have a stable internet connection to ensure smooth operation.

Your legally valid electronic signature with e-signature is just as easy.

The My WebID app only needs authorization for the camera.

WiFi is better than mobile data.

Follow the instructions 3.

Download the app 2.

Enter your TAN - done.

• The ID document should be clean and undamaged and not covered by your hand.

  Customer Service/Support
Developer:
WebID Solutions GmbH

Contact e-Mail: