My WebID Reviews

My WebID Reviews

Published by on 2026-05-19

🏷️ About: My WebID • all identification procedures and e-signature via one app • data protection compliant according to GDPR, server in Germany • from the inventor of online video identification for the highest level of security (anti money laundering law-compliant video identification for banks) With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID func.


       


Is My WebID Safe to Use?

We Investigate the app owner's website (Webid-solutions.de), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🫥 Neutral
50.0%

😎 Positive experience
37.3%

🤬 Negative experience
12.7%

~ from Justuseapp.com NLP analysis of 475 combined software reviews.

Is My WebID Safe?
My WebID is very safe to use.
74.6/100

  Safety Analysis »»

Is My WebID Legit?
My WebID looks authentic and legitimate.
174.6/100



Summary of Customer Reviews (Takeaways): 💎

- Good English language skills appreciated for someone still learning German

- Cool process and helpful staff

- Simple and fast



Read 9 Customer Service Reviews 😠💢

4.4 out of 5
Worst system I have seen

The system is awful. I had to call several times because the connection was very bad and they could not hear me. Then I was connected to people that only spoke German. Then the person on the phone could not certify the validity of my document because he was not able to see a hologram. Terrible app, terrible identity verification system and terrible service overall.

This service wasted my time

I waited 3 days after I purchased my SIM card to be able to finally register my information. After that, I proceeded to try and video call, which was not open. I made an appointment to try again at 8 am the following day, yet when video called, nobody was there to answer. I spent 15 euros to try and get some cell service in Europe, but this company ripped me off.

Annoying

They take forever to answer the call. The process using the camera is annoying. The agent is a bit annoying.

Colombian passport isn’t accepted

First time I had problems while identifying myself with my passport via video. I did activate my bank account with another service but now I can’t activate a SIM card.

Alan Tooket

This is the worst worst verification system I have come across. I have wasted a day of my life in going through the most painful exercise imaginable.

Need App

It only works with MyWebID installed

Worked just as expected.

The caller’s good English language skills were appreciated for someone still learning German.

Good all around

Cool process, helpful staff!

Wunderbar

So einfach und schnell. Ich gratuliere Ihnen!



Is My WebID Safe? 🙏

My WebID is very safe to use. JustUseApp Safety Score for My WebID is 74.6/100.
This assessment is based on our NLP analysis of 475 user reviews. Combined with the app store average rating of 4.4/5.

Safety Analysis

78.6% of users say app is safe 👍
78.6%

10.9% of users say app is risky 🚨
10.9%

10.4% of users have some concerns ⚠️
10.4%


Is My WebID Legit? 💯

My WebID looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for My WebID is 174.6/100 .
This conclusion is based on analysis of 475 user reviews.

🔏 Privacy & Data Safety

My WebID collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • Usage Data



How was your experience with My WebID? Post a Review




Features

With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID function - in just a few steps.

• Make sure you have a stable internet connection to ensure smooth operation.

Your legally valid electronic signature with e-signature is just as easy.

The My WebID app only needs authorization for the camera.

WiFi is better than mobile data.

  Contact Support
Developer:
WebID Solutions GmbH

Contact e-Mail: