Contact My WebID Support
Published by WebID Solutions GmbH on 2023-12-21 About: My WebID
• all identification procedures and e-signature via one app
•
data protection compliant according to GDPR, server in Germany
• from the
inventor of online video identification for the highest level of security (anti
money laundering law-compliant video identification for banks)
With the My
WebID app you carry out every identification - with video, online banking, ID
card photos, digital identity or eID func.
How to Contact My WebID Customer Service/Support
Listed below are our top recommendations on how to get in contact with My WebID. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact My WebID. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WebID Solutions GmbH
Verified email
Contact e-Mail: [email protected]
100% Contact Match
Developer: WebID Solutions GmbH
E-Mail: [email protected]
Website: Visit My WebID Website
60% Contact Match
Developer: WIPLAB s.r.l.
E-Mail: [email protected]
Website: Visit WIPLAB s.r.l. Website
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Get Pricing Info for WebID SolutionsContact WebID Solutions! Or Contact Support
Need help using WebID Solutions? Try their Help Center now!
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Reported Issues: 3 Comments
By joe xxiii
Worst system I have seen
The system is awful. I had to call several times because the connection was very bad and they could not hear me. Then I was connected to people that only spoke German. Then the person on the phone could not certify the validity of my document because he was not able to see a hologram. Terrible app, terrible identity verification system and terrible service overall.
By Mack6712
This service wasted my time
I waited 3 days after I purchased my SIM card to be able to finally register my information. After that, I proceeded to try and video call, which was not open. I made an appointment to try again at 8 am the following day, yet when video called, nobody was there to answer. I spent 15 euros to try and get some cell service in Europe, but this company ripped me off.
By Three Locations
Annoying
They take forever to answer the call. The process using the camera is annoying. The agent is a bit annoying.
Have a Problem with My WebID? Report Issue
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Why should I report an Issue with My WebID?
- Pulling issues faced by users like you is a good way to draw attention of My WebID to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My WebID customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My WebID.
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