Card-Safe Status

Last Updated on 2022-10-24 by Nils-Ole Bickel

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Account

20.0%

Connection

20.0%

Crashes

20.0%

problems reported in the last 24 hours

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Common Card-Safe Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Card-Safe app on iOS and Android devices. Solve all Card-Safe app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Card-Safe iPhone Issues and Solutions

Card-Safe iOS app crashes, not working, errors
Card-Safe iOS app network issues
Card-Safe on iOS has black/white screen

Card-Safe Android App Issues and Solutions

Card-Safe has errors/crashing/not working
Card-Safe server network connectivity issues
Card-Safe has black screen

Card-Safe iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Card-Safe app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Card-Safe app crashes or not working on Iphone (iOS):

Close and restart the Card-Safe app on iPhone
Update Card-Safe app to the Latest Version for iOS
Uninstall and reinstall Card-Safe iPhone app
Update your iPhone to the latest iOS version

Fix Card-Safe on iPhone unable to connect to server/internet connection issues::

To resolve Card-Safe network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Card-Safe black/white screen (blank screen) on iPhone:

Follow the Card-Safe iOS app troubleshooting guide Here →

Card-Safe Android App Issues and Solutions

Fix Card-Safe not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Card-Safe app issues:

Force Stop the Card-Safe App
1. On android, goto "Settings" » click Card-Safe app. » click "Force Stop".

Update Card-Safe to the latest version on PlayStore

Clear Card-Safe App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Card-Safe app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Card-Safe.

Fix Card-Safe unable to contact server/ Card-Safe internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Card-Safe » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Card-Safe » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Card-Safe on android.

Solve Card-Safe black/white screens issue on Android:

Follow the Card-Safe android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nils-Ole Bickel, developers of Card-Safe.

About this app

Just position the card in the camera view of your iPhone and once the edges of the card are detected a Photo will automatically taken in the correct size. With Card-Safe you can save any card on your iPhone. Alternatively you can take a Photo yourself or choose one from your gallery. You can secure CardSafe from unauthorized access with a Code and Face ID/ Touch ID.