Cartlow Reviews

Cartlow Reviews

Published by on 2025-03-25

🏷️ About: Welcome to Cartlow - The region’s leading re-commerce platform and the most affordable online shopping destination. Whether you are looking for refurbished, open box or even a brand new product, Carlow is your go to place! We’ve got you covered all across UAE, KSA and KWT and we strive to provide you with the perfect balance of affordability and quality.


       


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 575 combined software reviews.



Read 20 Customer Service Reviews 😠💢

4.3 out of 5
Totally lie

Rude delivery Agent, and not honest took my money with out even sending what i have ordered

Wrong item and no customer service

I bought a product through Cartlow and received an older version of that product! I called the customer service in many different times but no answer! I'm glad I checked the box before paying the courier. Otherwise I would've lost my money.

Bad quality

Very bad stuff, makeup came exploded, the foundation pump wasn’t working, lipgloss smelt very bad and poisonous and horrible packaging

Couldn’t checkout

There is a technical issue when checking out.

So bad not recommended

From 5 day delivery to 10 and no one contact u its just bad not recommended also i cancel the order in final stage

Expensive

All items looks expensive than the original price

WHAT YOU SEE IS NOT WHAT YOU GET

while I applaud this app for the service, what we need is the actual pic and not a stock image. Descriptors are great but it’s really down to how one perceives the condition of the item. And I’m certainly not buying anything second hand with stock image! So please put actual pics with condition. This will make it easier to associate actual vs what you write. Secondly, pricing on tech like phones and computers are at best 15% premium. Needs real life revision as there are other services that offer cheaper for used. Lastly, collection service is poor. Scheduled and no one ever picked up.

Lastly, trolling through the replies would be great to see proper responses rather than a common bit reply to other peoples reviews. Overall, until their pics, pricing and customer service improves, look elsewhere

POOR POOR POOR customer service

MUSTAFA AND MARK. I have ordered my device 48 hours before the delivery while I was out of the country and the moment I landed I requested them to please have it delivered because the following day we are not home and the devices for my 11yrs old son

I DID PLACE 2 CALLS.

I wanted to pay for urgent delivery, but System didn’t give me an option so this is extremely disappointed to know that they do not care about customers and their requirements

I DID TELL MARK AND MUSTAFA THE SAME AND I OFFERED THEM IF I CAN PAY FOR AN URGENT DELIVERY

HIGHLY UNRECOMMENDED !!!!!

Dont buy phones from this application

I bought a like new top iphone from this app and it stopped working after less than 2 months of usage and when i diagnosed the phone at one of apple stores they said that it’s internally damaged and the system is not working any more and if i need to replace it will cost me 2500 dirhams. I spent more than 3000 dirhams on this phone and didn't last for 2 months. And plus they refused to fix it for me and didnt give me a refund or even partial refund. Save your money and don’t buy from this app

Bad device sold to me

I bought a dell laptop from this app and after receiving the product two weeks after it wasn’t turning on again, I took it to fix it, right in front of my when it was opened it’s a bad and adjusted laptop that was sold to me😡😡😡 this is evilness

Order and credit follow ups

No t taking in consideration customer satisfaction in consideration when need full information of delay no punctuality every time give a deferent reason for delay and very unprofessional customer service people.

Bad after sales support.

Bought MacBook Pro. Upon receiving found out Battery was faulty. Complained about it but nothing...It’s been over two weeks they didn’t do anything about it and now not replying to my emails. 2nd order they messed up again with wrong specs hence they didn’t ship it till now, order was placed on 17th Oct and today is 30th of Oct. Not satisfied with their after sales support and warranty, in reality both doesn’t exist.

Amazing app

In this app you can find amazing products on good price you have to keep surfing

AirPods Pro for AED938, next day delivered

These guys had the best price for Apple AirPods Pro in Dubai and they’ve delivered them next day!

Awesome

Great services and products

User friendly app. Amazing prices

Great app. High quality products and much cheaper prices than anywhere else.

Excellent service

I’ll repeat buying from them

Nice app

Nice app to buy reasonable items

ممتاز

في بعض الاحيان او نادرا يوجد تلف في المنتج

Prices and Quality

Loved the offers they have on big range of items. I have ordered couple of items, so far perfect.



Is Cartlow Safe? 🙏

No. Cartlow does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 575 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Cartlow Is 0.0/100.

Safety Analysis

73.6% of users say app is Safe 👍
73.6%

13.6% of users have Some Concerns ⚠️
13.6%

12.9% of users say app is Risky 🚨
12.9%


Is Cartlow Legit? 💯

No. Cartlow does not seem legit based on our analysis. This conclusion was arrived at by running over 575 Cartlow User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Cartlow Is 0/100..

🔏 Privacy & Data Safety

Cartlow collected the following data from you:

  • Data Used to Track You:
    • Contact Info
  • Data Linked to You:
    • Contact Info

How was your experience with Cartlow? Post a Review




Features

At Cartlow, we offer a wide selection of pre-owned smartphones and other cutting-edge gadgets from major brands, all of which undergo a thorough quality check and expert product qualification process.

Whether you are looking for refurbished, open box or even a brand new product, Carlow is your go to place! We’ve got you covered all across UAE, KSA and KWT and we strive to provide you with the perfect balance of affordability and quality.

● Various Payment Options - Shopping at Cartlow, you can easily Choose from Cash on Delivery, Credit/Debit Card, or Instalments.

Welcome to Cartlow - The region’s leading re-commerce platform and the most affordable online shopping destination.

● Assured Quality - All products go through a detailed inspection by our certified and graded experts.

  Contact Support
Developer:
Cartlow