Contact Cartlow Support
Company Name: Cartlow
About: Welcome to Cartlow - The region’s leading re-commerce platform and the most
affordable online shopping destination. Whether you are looking for refurbished,
open box or even a brand new product, Carlow is your go to place! We’ve got
you covered all across UAE, KSA and KWT and we strive to provide you with the
perfect balance of affordability and quality.
Cartlow Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: hello@cartlow.com
Website: 🌍 Visit Cartlow Website
Privacy Policy: https://cartlow.com/uae/en/help/privacy-policy
Developer: Cartlow
3 Most reported problems 😔💔
WHAT YOU SEE IS NOT WHAT YOU GET
by MADLabz
while I applaud cartlow for the service, what we need is the actual pic and not a stock image. Descriptors are great but it’s really down to how one perceives the condition of the item. And I’m certainly not buying anything second hand with stock image! So please put actual pics with condition. This will make it easier to associate actual vs what you write. Secondly, pricing on tech like phones and computers are at best 15% premium. Needs real life revision as there are other services that offer cheaper for used. Lastly, collection service is poor. Scheduled and no one ever picked up.
Lastly, trolling through the replies would be great to see proper responses rather than a common bit reply to other peoples reviews. Overall, until their pics, pricing and customer service improves, look elsewhere
Dont buy phones from this application
by Lunar1439
I bought a like new top iphone from cartlow and it stopped working after less than 2 months of usage and when i diagnosed the phone at one of apple stores they said that it’s internally damaged and the system is not working any more and if i need to replace it will cost me 2500 dirhams. I spent more than 3000 dirhams on this phone and didn't last for 2 months. And plus they refused to fix it for me and didnt give me a refund or even partial refund. Save your money and don’t buy from cartlow
Bad device sold to me
by Tolobeef
I bought a dell laptop from Cartlow and after receiving the product two weeks after it wasn’t turning on again, I took it to fix it, right in front of my when it was opened it’s a bad and adjusted laptop that was sold to me😡😡😡 this is evilness
Have a Problem with Cartlow? Report Issue
Why should I report an Issue with Cartlow?
- Pulling issues faced by users like you is a good way to draw attention of Cartlow to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Cartlow customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cartlow.
