My Health+ by Intermountain

My Health+ by Intermountain Software


Company Name:

About: Intermountain Healthcare is a nonprofit health system.
Headquarters: Salt Lake City, Utah, United States.

 
  2020-12-18


Editor's Insights

1. The features of My Health+ are designed to take the complexity out of managing your health, so you and your family can spend time living the healthiest lives possible.

2. My Health+ is a personalized app by Intermountain Healthcare that brings powerful tools from across your health experience into one place.

3. My Health+ is an expanded and improved version of Intermountain’s My Health patient portal.



My Health+ by Intermountain Screenshots

               


Product Details and Description of My Health+ by Intermountain

My Health+ is a personalized app by Intermountain Healthcare that brings powerful tools from across your health experience into one place. The app helps make it easier and more convenient for you to manage all aspects of your health – from booking an appointment to paying a bill.

The features of My Health+ are designed to take the complexity out of managing your health, so you and your family can spend time living the healthiest lives possible. With My Health+ you can:

- Message your providers

- Manage family appointments and book appointments online

- Easily access your health record

- View your test results and prescription history

- Pay bills in one place

- Estimate your healthcare costs (for SelectHealth members)

- Launch an online visit with your provider or Intermountain Connect Care

- Check your symptoms and get advice on next steps

- Get timely prompts for preventative care

My Health+ is an expanded and improved version of Intermountain’s My Health patient portal. My Health+ is also available as a personalized web experience at intermountainhealthcare.org.



Top My Health+ by Intermountain Reviews


  • By Dalaneyb1980

    Messages

    I’ve been trying to view my messages on the app for 3 days now, and I keep getting a message saying there’s a problem fetching my messages. Please fix this!



  • By KeepSummerSafe

    Such a good start, keep going!

    Being a Utahn, and a current iOS native app developer for a slopes startup who's spent waaay too much time at a corporate back end systems job, its really cool to see IHC take on a project like this. I cant imagine how complex these features are. I'd definitely take this over the current... oh wait U of U and Mountain Star don't have one. Cool beans. That being said, there are pro's and con's. Overall Score 2/5: Please keep building this thing. Be the Facebook, not the MySpace. The app needs to exist because American healthcare needs innovative tools like this to stir change and thought provoking ways to look at care. I shared this app with a friend, all short-comings aknowledged and she found value. She was a new mother with a newborn with what she thought was a severe fever. She was conflicted if she should run to the ER. I told her to download the app, and get a doctor on a video conference. The doc walked her through a temperature reading, and talked her through what was a bad reading and a good reading, and consequently traded a $$$ bill into just $30 or so. Plus, kept an ER doc busy with a patient that probably needed the care. Sweet Pro's: Nice UI, mostly: This looks like a react app, and feels like one too. It's a nice setup. The artwork is on point, really good color themes. Didn't skip out on animations or filler art. And it actually has a design language, dang, MyFitnessPal can't even get that right. 4/5 stars Speed and Snappyness: Overall things load pretty quick. It's always hard to know whats going on in the back end. And health care is notorious for... not being snappy. This isn't Netflix or Amazon Prime, but it definitely isn't the KSL classifieds timing out as I day dream about cars. 4/5 stars Not so Pro's / Critique Input: So, where exactly do I go to find the version number for this app? I had to log out, then go to the front page where I login. Or should I go to the app store and see what I installed. That's weird and not really an industry standard. 1/5 stars It'd be sweet to set a profile picture for me. If my doctor can set one, why cant I? It'd make the whole proxy switch thing way easier too. Are you going to tell me that my nurse does not want to see my smiling face ;-) 4/5 stars Whoever wrote descriptions for the top left drop down menu really lost their energy after a while. Describing the profile menu item, what it does, excellent work, good information. Then down at the bottom "Glossary of Billing Terms: Terms of Glossary Billing". Welp if you dont care about then, why should I? 1/5 stars How can this be an end to end product if I cant manage my pharmaceuticals. So, in one app I can schedule an appointment, I can manage my appointment, I can even see what happened in that appointment and see what kind of care I got. I can see some labs from that visit. And I can even pay for that visit and track it with my insurance and see my payment history. Then, my doctor prescribed some drugs for my infection, where do I manage those? "Please download Intermountain Pharmacy" What! Thats the one thing that’s actually going to fix my problem? I need two apps now? What happened to "... brings powerful tools from across your health experience into one place." 1/5 stars Bugs: Updates: I recently went in to get my ticker checked with my primary care provider. They wired me up to the EKG and it was all good. I was excited to pop into the app and see an update that said "Visit Summary Electrocardiogram EKG". 'No way, can I see my EKG and actually get to be a part of my healthcare experience like the app description says I can?' Negative. First of all there are two visit summaries for the EKG, both have the same experience. In fact for the whole visit I have 5 "visit summaries". I believe that by definition defies the purpose of a summary. Maybe I should revert to calling my nurse for getting info on what happened. But for kicks and giggles I wanted to click on that EKG tile. It took 3-5 seconds, so meh speed. Brings you to a summary page, that says: - Caregiver provider not available (I'm pretty sure it was my primary care provider's MA who did it.) - Location not available (It was your clinic, at your location, it said Intermountain on it. yuno...) - Test results 0 available (Why did you tell me about this, you're killing me smalls.) - Vitals (Alright I get it, I know I'm obese, next point.) - Medication updates (These arent updates, these are all the meds I've had since forever, and they all say stopped except 2 of them. Maybe you consider it a feature to clean that up. I consider it a bug when it kills the user experience) - Billing (Spinny spinny, spinny spinny, whats on Netflix, an error occurred while retrieving visit details) Definitely 1/5 stars for that one, trying to shoot for a visit summary... you didn't summarize anything. A summary should aggregate the data and present it in a fancy and pleasing manner. Notifications: I recieved a notification 1 day after the update actually showed up on my 'dashboard' page. That isn't useful, thats annoying spam. I already checked it out on the app. Imagine Domino's dropping off a pizza and then telling me about it tomorrow. Not sure that helps. Then when I click on the super trustworthy link in the message that says nothing about My Health+, I am forwarded to a URL, that again says nothing about My Health+. Fish much? Then I login in and clench wondering if I'm going to give my credentials to someone or something not trustworthy. Then, the pièce de résistance I'm met with a "There was a problem loading the even. Please try again." Nice try, but maybe 2/5 stars for that one. It wasn't a complete failure, I guess I got a message.



  • By Elysab H

    Constantly crashing

    This app is constantly crashing. I am unable to view or do anything. Very frustrating! Myhealth is working fine so not sure what is going on. I received an email to participate in a “pilot experience”. It tells me it is unable to load. This is both connected to WiFi or using data.




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