By MARK E HECHMER 6 months ago
for some reason i can not activate my frame the app keeps saying device name already used when its not. any advise before i throw it away and leave a review?
By Elizabeth Becker 8 months ago
Cloud frame has stopped, open app again is the message on the frame
By Eric Van Woerden 10 months ago
Trying out the new frame before I give to my mother. All other functions work except video call. Using the exact same strong Xfinity internet in my house, the call would be blank for the receiving end on both the frame and my phone. It stated on the frame that the receiving image was “unstable”, even though both my frame and phone were functioning properly and my internet was running at high streaming rates
By John 1 year ago
As soon as I open the app it crashes.
By joanne Messler 1 year ago
I down loaded the app to my android phone. I was able to send a picture to the smart frame. Tried to send another picture and I keep getting "HTTP 504 gateway time" out message. I tried closing the app and re-starting my phone but I keep getting the same message. How do I fix this issue?
By Ron Johnson 1 year ago
Our frame now says UI not working. I have unplugged it and left it alone, but the message still comes up on the screen. Any suggestions?
- USB overheats
- Only allows for five pics max to get downloaded before shutting down in error
- Unable to delete photos from the app
- Takes a while for photos to send once it’s set up
- Unable to find the device
- Frustrating to use
Leave a comment:
Complete guide to troubleshoot Aluratek Smart Frame app on iOS and Android devices. Solve all Aluratek Smart Frame app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Aluratek, developers of Aluratek Smart Frame.
100% Contact Match
Developer: Aluratek, Inc.
E-Mail: [email protected]
Website: Visit Aluratek Smart Frame Website
76.92% Contact Match
Developer: Aluratek, Inc.
E-Mail: [email protected]
Website: Visit Aluratek, Inc. Website
The easiest way to send pictures and videos directly to your Aluratek Wifi Picture Frame.