Aluratek Smart Frame app not working? crashes or has problems?

Aluratek Smart Frame Status


I have a problem with Aluratek Smart Frame

Are you having issues? Select the issue you are having below and provide feedback to Aluratek Smart Frame.



⚠️ Most reported problems ⚠️
Something else
50.0%

Not working
28.6%

Photo/Video
14.3%

Login
7.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Aluratek Smart Frame Problems 🔥

- USB overheats

- Only allows for five pics max to get downloaded before shutting down in error

- Unable to delete photos from the app

- Takes a while for photos to send once it’s set up

- Unable to find the device

- Frustrating to use

📋 7 Reported Issues:

O
Owen 2025-02-18

Frame keeps stopping. Says open app again. I am not a user

M
MARK E HECHMER 2023-10-10

for some reason i can not activate my frame the app keeps saying device name already used when its not. any advise before i throw it away and leave a review?

E
Elizabeth Becker 2023-09-04

Cloud frame has stopped, open app again is the message on the frame

E
Eric Van Woerden 2023-06-14

Trying out the new frame before I give to my mother. All other functions work except video call. Using the exact same strong Xfinity internet in my house, the call would be blank for the receiving end on both the frame and my phone. It stated on the frame that the receiving image was “unstable”, even though both my frame and phone were functioning properly and my internet was running at high streaming rates

J
John 2023-04-11

As soon as I open the app it crashes.

J
Joanne Messler 2022-12-26

I down loaded the app to my android phone. I was able to send a picture to the smart frame. Tried to send another picture and I keep getting "HTTP 504 gateway time" out message. I tried closing the app and re-starting my phone but I keep getting the same message. How do I fix this issue?

R
Ron Johnson 2022-05-31

Our frame now says UI not working. I have unplugged it and left it alone, but the message still comes up on the screen. Any suggestions?

Showing 1-7 of 7 reported issues:

Have a Problem with Aluratek Smart Frame? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: app@aluratek.com

Website: 🌍 Visit Aluratek Smart Frame Website

Privacy Policy: https://aluratek.com/pages/privacy-and-security

Developer: Aluratek, Inc.




‼️ Outages Happening Right Now