Are you having issues? Select the issue you are having below and provide feedback to Instacart Shopper.
- Customers can add a tip and then remove it after delivery
- Concerns about bots and app delays
- Unfair situation where customer dissatisfaction is blamed on the shopper
The App is frozen. Cannot place order!
My screen is frozen on Instacart on my order at Shop n Save
On the Instacart shopper app, it is not allowing me to offer customer a replacement nor give a refund. Screen freezes after prompts to chat with customer.
On app it will not allow me to offer customer a replacement when an item is out of stock. It also won't let me refund them, says communicate with customer then freezes where I cannot go any further.
I have not been able to log in for about a week I keep being told it'll be fixed in a few hours but the problem still is not fixed
Having a problem submitting my recients. It takes me 3 or more times for it to finally submit.
App keeps crashing and not loading
Complete guide to troubleshoot Instacart Shopper app on iOS and Android devices. Solve all Instacart Shopper app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Maplebear Inc, developers of Instacart Shopper.
E-Mail: [email protected]
Website: 🌍 Visit Instacart Website
Privacy Policy: https://www.instacart.com/shoppers-privacy
Developer: Instacart
As a shopper, you go to the grocery store like normal, except you’re getting paid to shop for others in your local community. • BE A HOUSEHOLD HERO - From families to seniors, make someone's day, every day by delivering groceries and essentials when they need them the most. • FLEXIBILITY TO MEET YOUR NEEDS - Earn with Instacart Shopper while balancing work and life. Get started as a full-service shopper and shop and deliver fresh groceries to customers’ doors, or sign up as an in-store shopper and shop for groceries in-store, working with a great team and growing your career with Instacart. • GET PAID FAST - Get paid weekly. Make money by grocery shopping in your spare time and help those who need it most by becoming an Instacart Shopper. Shop and/or deliver on your own schedule. • CHOOSE YOUR PERSONAL PATH - Be your own boss or develop a career path as an employee — it’s up to you. This is the simple way to earn extra money just by shopping for others! Work whenever it works for you with no set hours or days, you can shop as much or as little as you want. Full service shoppers cash out every day with Instant Cashout. Download the Instacart Shopper app to start earning a little extra money today!