Make money by grocery shopping in your spare time and help those who need it
most by becoming an Instacart Shopper. This is the simple way to earn extra
money just by shopping for others! As a shopper, you go to the grocery store
like normal, except you’re getting paid to shop for othe...
No more hrs just on demand
I currently work for instacart and have been for almost a yr and I truly love what I’m doing for the community that I’ve made this my full time job. But just recently changes were made and I don’t feel they were changes for the good. I know one email can’t change much but hopefully as a community we can. My concern is the new on demand change for the Richmond va area. We use to have options when it came to working (hours or on demand) now we only have on demand and since this change has taken place I haven’t had much work come my way. I went from making $400 to barely $150 in a week. My area is strong for orders so that’s not a problem. I now have to watch my phone non stop and fight over orders because everyone is trying to work vs. having hours and letting the orders come as they may. I think this new change isn’t for the good for some people. I believe letting the community have options is better for some. I was able to select hrs when available and work OR work on demand before my shift or on my own time. I think we should be able to have some kind of option instead of none and that’s what we have now. No options. Please review this change and please bring back hours and give us back the option of working what’s best for us and not just having to work one thing. On demand isn’t for everyone nor is having hours but it works for everyone.
Great Side Gig
This platform is great for people looking for a flexible side hustle. As a student, this is a perfect job, as setting my own hours and being able to freely adjust them when needed. Although the pay structure is by delivery, meaning that it tends to either be feast or famine, the fact is that, if you work efficiently, you can make a decent amount of money on a slow day, with upwards of roughly 20-25 per hour on good days. What this app lacks in consistency it makes up for in flexibility. Beyond pay and hours, this service puts less miles on your car, with most of your time spent shopping instead of driving. Customer service is readily available and quote helpful, which is a definite plus. Also, shoppers keep 100 percent of all tips, and let me tell you, people tip WELL on this app. My tips account for nearly half of my earnings. On top of all that, the instacart customer base is friendly and understanding, even when you have to replace or refund certain items. I wouldn’t really recommend working full time on instacart, since pay can be inconsistent, but it is a quality side gig that will help bring in some good money.
Ehh... (read the whole review)
I’ve been doing Instacart for about a month or 2 and I have definitely made a good amount of money but they really need to work on and change a few things. One- The incident reports are a joke. I don’t understand why you have to cancel your hours before the 6 hour mark or you end up getting an reliability incident which stays on your account for 30 DAYS!!!! Seriously?! that makes no sense you are penalized the whole month for ONE shift you missed. You can literally have reasons behind a reliability incident and it will not matter. Two- the amount of money that you make sometimes does not match all of the work you would have to do just to complete the batch (driving, carrying cases of beverages, delivering, etc), Three- it would be nice to see the customers instructions before accepting the batch (I had an order on a military base that costed me a lot of time just from trying to enter through the main base), Four- when you are doing on demand shops it’s like they don’t factor in the driving time (you could be 20 mins away from an on demand batch and by the time you get to the store and shop you’re literally pressed for time because of how long it took to drive. I could seriously go on and on but I have no problem going to Shipt. I heard they’re 10x better than Instacart.
Unfair wages, treatment, and policies.
They keep deleting or removing my review. That’s okay. I’ll keep writing a new one every time. They call us independent contractors yet they penalize us for canceling hours last minute. You’ll probably never get a shift in or around LA because there’s over 100 people on the waitlist. I used to make an extra $500 a week around my full time job. Now I make $50 if I’m lucky. They started this new “on demand” crap for people who aren’t able to get hours but imagine If there’s 100+ people on the waitlist how often do you think you’ll get an order just sitting around? Half of their customers don’t tip, live in apartments with no elevators and ask you to bring up 4+ gallons or cases of water. Instacart literally send you orders for $15 to drove 18+ miles in traffic to a location where there’s no other stores so you have to drive 18+ miles back to the location of the store so you can possibly get another order. I used to suggest this to all my friends. However I don’t and would never again until they fix their policies. It’s trash. Stop responding to all your “nice feedback” reviews and get to the serious issues. We have made you guys a lot of money putting ware and tear on our cars and bodies while you guys sit up there behind a screen to reap the benefits. I don’t even use you guys as a service anymore. Your customer service is trash and so is the way you treat your loyal shoppers.
Yesterday I was momentarily impressed when I shopped a batch at a small Safeway in Arcata; the app had the items arranged by aisle! However, the feeling did not last for long... Today was the first day I delivered alcohol from Costco (Costco just started delivering alcohol). Of course, it was a total nightmare. It turns out someone ordered a ton of alcohol for their underage friends on campus. When I arrived there was no one over 21 and the person who placed the order lives in another city?! Then I followed the prompts in the app to refund all the items and ended up at a link to call the “customer happiness” department. The phone number was no longer in service and I was directed to use the chat “feature” in the app. Good luck finding that. Anyway, I could not escape the loop even to deliver my next order. So, I spent 30 minutes parked on the side of the street trying to find the chat option and dealing with a customer service agent that was not fluent in English. Went back to the store to deal with a rude manager (yes, I’m talking about you Dru) who insisted they don’t accept alcohol returns. Instacart insisted they did. I was caught in the middle. $30 was not worth 5 hours of my time and 80 miles of driving!! I suspect the panhandler outside Costco had a better day than I. So today was also the last day I work with Instacart.
Thank You Instacart
Thank you Instacart for giving me a way in life to learn and earn outside my slave and grind 40hrs a week job. Thank you for having caring support available to speak with when I call the 1-888- number . I really do appreciate them all for taking their time to help me show a problem . Thank you for having a help section where there is so much informational topics to read. I've learned enough to know that customers it's all about them. Our customers choose us. It's my duty to everything possible to fill their lists. After all they are ultimately the ones paying us.. Yes in the beginning things where not always smooth. If I whined and cried about it though in this app review I'm sure I wouldn't be where I am now my earnings are good. Most of all though thank you for taking care of your serious shoppers who take care of our customers. Customers should always come first not some newbie cry babies earnings.
Great Side Job For me
I just started about 2 weeks ago. This past Friday and Saturday I made over $200 with 10 orders in about 6 hours altogether so about $30 an hour. For me $200 is great I’m not going to complain about having that extra money... however I would never use this as a full time job because as other reviews say you will find it very unpredictable especially Sunday-Thursday. Driving is also unpredictable it’s one of the reasons I gave it 4 Stars they don’t tell you where you will deliver until you hit start delivery but I’ve been lucky to have most of mine within about 6-10 miles between my house, store, and delivery location. Shopping problems consist with packing and barcode updates this is definitely a flaw but not something to get around if you know where everything should be. I hate shopping pick N Save but ALDI is the easiest and it’s never taken me more than 45 minutes to complete a complicated trip. And never more than a hour altogether. Gas I put in $30 on Friday and have almost 3/4 of a tank and after 10 deliveries I still have about half a tank and 2 deliveries where a bit of a drive FYI I drive a v6 Buick Rendezvous.
Instacart should be boycotted
Every low rating is true. The business model behind the Memphis market is not worth it at all when you look at it. In Memphis, there’s only on-demand batches. There’s a lot of things wrong with this. Main issue I have , besides customer service ONLY being good for removing you from batches, is the rating system. It’s never up to date which is very critical when it comes to your opportunity of making decent money. If your rating drops below 4.95, you might as well find something else to do with your life. It’ll take hours sometimes to get a batch, but to make matters worst it’s batches that are low in payout and more than likely have something that someone has already peeped that it’s probably not worth it. I’ve been a shopper for more than five months and I used to tell everyone that it’s better than the most, but after much experience I’m okay with not getting any more batches. Keep in mind that I’ve done over 300 batches and had a few glory days. Overall it’s not worth you putting much hope or faith in it at all. It’s more of a plan F vs a plan A or B. There’s still sooooo much more negatives that could be share but I’ll direct you just to read the other bad reviews. THEY ARE NOT LYING!!! As for the good,... Hey, you’re making money....sometimes. 😒
I have been a shopper for over 5 months, on the whole very satisfied. My biggest complaint is lack of batches but due to the way batches are distributed, not a lack of batches. You can sign up for the hours you want to work, or you can wait list for hours you might want or just be on demand. When on hours you commit yourself to take batches during that time frame. However, the system does not seem to work that way. I have been on hours and my neighbor 5 houses down will be on demand and get a batch and I will not. I think the system should always give batches first to shoppers on hours, next on waitlist and then on demand. When you get to select hours you have to commit to at least 30 hours available per week in order to earn the right to early access to pick up hours. So those shoppers are committed and want to work. I think Instacart should reward those loyal shoppers by giving them batches when they are available. By the way this has happened to me on a regular basis. I love the job, the people, the tips, but I need to earn a certain income or else I will be forced to leave Instacart for another job. Please make the system fair. Nenah G.
Please read, you won't make money
I thought this was a great idea. I signed up and waited to get on board. I went out and spent $40 to get a worthwhile hot/cold bag to use for groceries and then.... nothing. Every area around me is on a wait list. There's no telling how many shoppers there are "scheduled" before the rest have to wait and customer service won't tell you either. This will leave you possibly driving far away to sit in a wait list with a few people only to leave with empty pockets. The system is exclusive to established "shoppers" with no way for new people to get early access without having 90+ shopped hours or 30 on weekends. That means you must sit around on wait lists for many many hours to maybe just maybe get one or two hours towards that goal if you happen to get a shop. Personally I don't want to drive 50 miles away and sit in my car where there isn't hardly anyone waiting and probably no requests either. That coupled with the fact that you'll never know how many shoppers are scheduled in front of the waiting list. This is ridiculous. Find something else and save your time and cash too if you're like me and want to do your best and purchase an expensive grocery saving bag. Good luck and screw you Instacart for being shitheads. 🖕🏻🤙🏻
CAUTION: SHADY BUSINESS PRACTICES
Had an order disappear because I waited for an hour in the drive way for a customer. Customer service says I won’t be paid for it because it doesn’t show up on their end. (Even though there is no way for me to “delete” the order) Somehow they can’t even see the $110 charge on my payment card I used for the groceries at Aldi. They refuse to pay me for doing the assignment. They refuse to reimburse me for my time waiting in the drive way. They refuse to pay me for the hour-plus I’ve been on hold with them. Completely useless customer service agents. After being on the phone for 45+ minutes (the second phone call), I got disconnected. Despite the woman promising me she would call me back if we got disconnected, I had to call them. I’ve now been on hold this call (3rd time) for 22 minutes and counting and haven’t talked to anyone. Shame on this company and the way they take advantage of their contractors who are just trying to make some money to get by. If you’re okay with working for them for FREE occasionally, then by all means, sign up. Otherwise, I’d avoid Instacart like the plague. (It’s really not worth it anyway... pay is crap due to the infrequent assignments you get and how difficult it is to even secure hours)
I’ve been doing instacart for almost 2 years now. I recently stopped doing it due to have mingled a baby. Now that I’m home full time with him I e decided to go back to doing it. Now they have “on-demand zones” (my area) so you can’t pick hours. I’ve updated my app and everything and the last week I e been sitting with the app open and all it says is “no batches available”. I’ve spent $40 on their bags and now they are useless. I’ve contacted the help desk and they finally tell me that I’m new and have to pick up hours....when I’ve been doing this for almost 2 years and I’m unable to pick up hours due to being in an “on-demand only zone” so their customer support doesn’t even understand how it works. Since I haven’t been able to get any orders I couldn’t tell you how the rest of the app works but if this is any indication of how it works it’s probably crappy. Before the update that added the on demand zones I would have for sure given this a 10 if I could have but now I can’t. Please listen to the people who actually work this app on a daily and bring back picking up your own hours so we don’t have to sit around for a week to get an order. PLEASE!!
The app is functional, yes but there are a lot of issues. The catalog isn't updated, there's been a persistent water issue affecting payment amounts for months requiring shoppers to call in during a shop (decreasing their speed at times) in order to get proper payment. The aisles aren't usually right, and for a company that boasts 'transparency' there are a lot of confusing elements. I also believe IC should have a 'business' delivery for individuals with larger trucks & charge businesses a delivery fee as currently shoppers will get 40 cases of water, 40 gallons of milk etc to a buisness that's using the service just because it's cheaper than using a commercial service, forcing us "independent contractors" to either take the order or risk losing access to jobs due to "unacknowledgement" which often times is batches not being accepted due to low pay. We're frequently offered orders that equal out to pennies per hour after considering gas to the store & customer, not even considering the time it takes. I know all of these issues aren't on the app devs, but some things would be nice to be forwarded as whenever I chat to shopper happiness it seems like I'm speaking into a void.
I just started doing Instacart 2 months ago. Before I signed up I read “work as little or as much as you want. Make Your own schedule”. I have to say that is slightly misleading. What they don’t tell you is if you don’t work 30 hours a week or 25 Saturday and Sunday hours in 3 weekends you will not be able to pick up any hours until Wednesday and they post them on Sunday. So by Wednesday there are no hours left to pick. But my biggest complaint is if you are lucky enough to actually have hours, a lot of times you sit staring at your phone waiting for a call. Like right now I have been on for almost two hours and haven’t received one call even tho I am in a red area of the map. However, my daughter is getting on demand notices left and right sitting right next to me. I thought they were supposed to offer the shops to people who have hours first then put them out for on demand after. It wasn’t like this my first month but it’s getting worse and worse. So if you’re looking to make any decent amount of money, I don’t think Instacart is the way to go unfortunately.
Baffled by the lack of coordination or professionalism of the service representatives
The app freezes, often times won’t work with or without WiFi, saying that it cannot connect to network, despite using multiple different WiFi’s. Call the contact us phone number displayed on their website and you will find that number to be out of service, and will direct you to contact a service representative through the app... which would be convenient if the app worked in the first place. Contacting a service representative via the email address provided online is not any help either seeing as you get a different representative for every response, asking you the same questions and giving the same suggestions, or even providing solutions to completely different problems that were not asked about. Regardless of contacting them 6 times, clearly stating the issue with the app, and providing screen shots, they have been unable to help me in any way. Nor have they been able to provide me with a working phone number to call to speak with a representative, despite asking for one multiple times. Overall very disappointed in the service provided for this app
Yes. Instacart Shopper: Earn money is very safe to use. This is based on our NLP (Natural language processing) analysis of over 295,129 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Instacart Shopper: Earn money Is 40.5/100.
Yes. Instacart Shopper: Earn money is a totally legit app. This conclusion was arrived at by running over 295,129 Instacart Shopper: Earn money User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Instacart Shopper: Earn money Is 40.5/100.
Instacart Shopper: Earn money works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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