Pokémon Pass app not working? crashes or has problems?

Pokémon Pass Status

Published by THE POKEMON COMPANY INTERNATIONAL, INC.

See What’s In Store with Pokémon Pass! Pokémon Pass connects you with great
Pokémon reward activities when you visit participating retailers in your area.
Sign in with your free Pokémon Trainer Club account, then get notified of
upcoming events at a store near you.

I have a problem with Pokémon Pass

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Common dislikes about Pokémon Pass app

- No new events

- Poor internet connection

- Locked out of account

- App wouldn't operate in store

- Poor man's Pokemon Snap

Have a Problem with Pokémon Pass? Report Issue

Common Pokémon Pass Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pokémon Pass app on iOS and Android devices. Solve all Pokémon Pass app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pokémon Pass iPhone Issues and Solutions

Pokémon Pass iOS app crashes, not working, errors
Pokémon Pass iOS app network issues
Pokémon Pass on iOS has black/white screen

Pokémon Pass Android App Issues and Solutions

Pokémon Pass has errors/crashing/not working
Pokémon Pass server network connectivity issues
Pokémon Pass has black screen

Pokémon Pass iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pokémon Pass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pokémon Pass app crashes or not working on Iphone (iOS):

Close and restart the Pokémon Pass app on iPhone
Update Pokémon Pass app to the Latest Version for iOS
Uninstall and reinstall Pokémon Pass iPhone app
Update your iPhone to the latest iOS version

Fix Pokémon Pass on iPhone unable to connect to server/internet connection issues::

To resolve Pokémon Pass network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pokémon Pass black/white screen (blank screen) on iPhone:

Follow the Pokémon Pass iOS app troubleshooting guide Here →

Pokémon Pass Android App Issues and Solutions

Fix Pokémon Pass not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pokémon Pass app issues:

Force Stop the Pokémon Pass App
1. On android, goto "Settings" » click Pokémon Pass app. » click "Force Stop".

Update Pokémon Pass to the latest version on PlayStore

Clear Pokémon Pass App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pokémon Pass app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pokémon Pass.

Fix Pokémon Pass unable to contact server/ Pokémon Pass internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pokémon Pass » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pokémon Pass » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pokémon Pass on android.

Solve Pokémon Pass black/white screens issue on Android:

Follow the Pokémon Pass android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at THE POKEMON COMPANY INTERNATIONAL, INC., developers of Pokémon Pass.

100% Contact Match

Developer: The Pokémon Company International

E-Mail: [email protected]

Website: Visit Pokémon Pass Website

About this app

When you visit the store, use your phone’s camera to scan a code to unlock a gift—such as in-game items for Pokémon Sword or Pokémon Shield or Pokémon photo stickers for your camera. Sign in with your free Pokémon Trainer Club account, then get notified of upcoming events at a store near you. You’ll also need a free Pokémon Trainer Club account, which you can create on Pokemon. com. Pokémon Pass connects you with great Pokémon reward activities when you visit participating retailers in your area. To use PokémonPass , you’ll need to enable location services and grant permission for PokémonPass to use your phone’s camera. Add a little Pokémon fun to your next trip to the store with Pokémon Pass!