Diary app not working? crashes or has problems?

Diary Status

Published by Aurel Criste on 2023-12-09

Secret thoughts and moments should always remain secret and a private diary
should always be intimate, beautiful and safe. With that in mind, we dedicated
our efforts to create a simple and beautiful diary application that helps you
lock your secrets with your own password.

I have a problem with Diary

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User reports:
App has problems

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problems reported in the last 24 hours

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Common dislikes about Diary app

- Occasional ads can be annoying

- Some users experienced issues with passcode not showing up initially

Have a Problem with Diary - Journal with password? Report Issue

Common Diary Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Diary app on iOS and Android devices. Solve all Diary app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Diary iPhone Issues and Solutions

Diary iOS app crashes, not working, errors
Diary iOS app network issues
Diary on iOS has black/white screen

Diary Android App Issues and Solutions

Diary has errors/crashing/not working
Diary server network connectivity issues
Diary has black screen

Diary iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Diary app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Diary app crashes or not working on Iphone (iOS):

Close and restart the Diary app on iPhone
Update Diary app to the Latest Version for iOS
Uninstall and reinstall Diary iPhone app
Update your iPhone to the latest iOS version

Fix Diary on iPhone unable to connect to server/internet connection issues::

To resolve Diary network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Diary black/white screen (blank screen) on iPhone:

Follow the Diary iOS app troubleshooting guide Here →

Diary Android App Issues and Solutions

Fix Diary not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Diary app issues:

Force Stop the Diary App
1. On android, goto "Settings" » click Diary app. » click "Force Stop".

Update Diary to the latest version on PlayStore

Clear Diary App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Diary app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Diary.

Fix Diary unable to contact server/ Diary internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Diary » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Diary » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Diary on android.

Solve Diary black/white screens issue on Android:

Follow the Diary android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Aurel Criste, developers of Diary.

100% Contact Match

Developer: PerfectlySimple

E-Mail: [email protected]

Website: Visit Diary Website

About this app

Secret thoughts and moments should always remain secret and a private this app should always be intimate, beautiful and safe. With that in mind, we dedicated our efforts to create a simple and beautiful this app application that helps you lock your secrets with your own password. Use this this app and put down all your thoughts or even future plans and follow them as the time passes. Make it your trustworthy friend who never judges you and who's always there for you. Regardless you want to write your love story or you just want to write down your thoughts and moments from your life, we hope this this app will turn out to be your best friend and confidant.