Contact Pokémon Pass Support
Company Name: THE POKEMON COMPANY INTERNATIONAL, INC.
About: See What’s In Store with Pokémon Pass!
Pokémon Pass connects you with great
Pokémon reward activities when you visit participating retailers in your area.
Sign in with your free Pokémon Trainer Club account, then get notified of
upcoming events at a store near you.
Pokémon Pass Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of THE POKEMON COMPANY INTERNATIONAL, INC.
Verified email ✔✔
E-Mail: support@pokemon.com
Website: 🌍 Visit Pokémon Pass Website
Privacy Policy: https://www.pokemon.com/us/privacy-notice/
Developer: The Pokémon Company International
4 Most reported problems 😔💔
I downloaded the app for the Toxitricity event. I scanned the QR code ar gamestop, but the actual serial code wont reveal. No matter how many times I try to reveal it, it just won't. I really didnt want to dowbloadnthisbapp after reading the reviews, but I did anyway for the sake of trying. Now I'm understanding all the bad reviews.
Needs working on
by Sophiitopaz
The concept is pretty good based on the description on the official Pokémon site- otherwise this app needs fixing. There are little features or reason to keep the app on my phone at all. I guess I’m just waiting for some major update to come in that fixes everything. I’m not able to scan any of or at the very least import a photo I’ve taken of my QR codes. It’s really just missing a lot of stuff that it claims to offer (at least on my app)
Please fix so I can eventually re-evaluate with a better rating... 👏
This app has nothing.
by JuanHisatake
There was one event last August that was cancelled. Before that, the last event I can think of was in 2019. Nothing notable ever shows up on this app, if anything at all. Every day you open it, you will be greeted by a screen that reads "More activities coming soon!" But nothing ever comes. And now that Pokemon Home is out, it's only a matter of time before this app is officially abandoned. Right now it's only unofficially abandoned.
It needs to be fixed
by Auntie Felicia
The idea of the app is cool, but you cannot even access it. I was able to log in with my Pokémon trainer club account, however it prevented me from using the app without location services. So I went into the settings to try and activate the location services, but the option was not available, so I could not even use the app. If they fixed all of the problems, then it could be decent, but for now it is a complete failure.
Have a Problem with Pokémon Pass? Report Issue
Why should I report an Issue with Pokémon Pass?
- Pulling issues faced by users like you is a good way to draw attention of Pokémon Pass to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pokémon Pass customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pokémon Pass.
