Company Name: Civic
About: Verify your identity with Civic. Securely share your identity information only
with parties that you trust.
Listed below are our top recommendations on how to get in contact with Civic Identity Wallet. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Civic Identity Wallet. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Civic
Contact e-Mail: [email protected]
Contact e-Mail: [email protected]
Please, i want to delete my account, and cancel my subscribtion
by Orik1199
Everything is fine until the moment you want sending BTC out of the wallet. The fee for that is almost $20. I regret I got this app and also my ignorance not seeing this outrageous sending/withdraw fee. It deserves 0 stars.
After developer’s response:
The excuse for network fee is not acceptable, because the design doesn't include any customization. If the design envisioned the wallet to have exactly zero balance in order to be closed, then the programmers will put a slide button "withdraw MAX". And in addition to that the fee can be calculated in advance (low, standard and high) and presented to the user. Instead the app just spits out "Insufficient funds". You judge if this app is well designed.
by Jaxton
This app takes all your most personal data and won’t give you an option to delete your date or account. They say you have to email them and they don’t get back to you. I wouldn’t trust an app that won’t give you the freedom or ability to delete your account.
by Jules771
Had to use this awful software to verify my identity on a website and guess what? No matter the lighting, background, angle or whatever the video selfie will not work. Can’t understand why they never test anything first. Useless app, will delete.
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