Contact s Identity Support
Published by Erste Bank und Sparkassen on 2023-10-23 About: s Identity – the new signing and login method for George and Telebanking
Pro
Secure, fast and comfortable even without SMS.
Download s Identity App and
then start the change of the login & signing method in George via PC/MAC
(settings).
How to Contact s Identity Customer Service/Support
Listed below are our top recommendations on how to get in contact with s Identity. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact s Identity. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Erste Bank und Sparkassen
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Developer: Erste Bank und Sparkassen
E-Mail: [email protected]
Website: Visit s Identity Website
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Reported Issues: 3 Comments
By Aram Hăvărneanu
Crappy app should not exist, should have used TOTP instead
There is no need for this app to exist at all. They should have used the industry-standard TOTP to implement 2FA. Unfortunatly banks in general and Erste Bank in particular could not implement 2FA and online banking properly even if their life depended on it. Actually it seems to only get from bad to worse. The old online banking was functional, but they replaced it with a garbage SPA that requires Javascript to function and is a total PITA to operate. Old paper TANs were inconvenient, but they worked well, unlike the crappy photodiode-based hardware tokens that replaced them. The hardware tokens were a total usability disaster, but at least they were secure unlike the SMS-based 2FA. And now we get... this garbage. Unless Erste Bank implements a TOTP-based authentication system (that could use *ANY* TOTP-based implementation, including ones based on HSMs or ones running on Linux workstations) they will have lost me as a customer.
By Dunia Romanova
Review
The application doesn’t work properly. Please check it’s functionality.
By Gr8mr
Wird immer schlimmer!!
Eure IT Abteilung ist unlogisch, cumbersome und kompliziert. Das senior Management sollte man dringend rausschmeißen!
Have a Problem with s Identity? Report Issue
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Why should I report an Issue with s Identity?
- Pulling issues faced by users like you is a good way to draw attention of s Identity to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a s Identity customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using s Identity.
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