Sekura app not working? crashes or has problems?

Sekura Status

Last Updated on 2020-11-02 by Nadav Lachish

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App has problems

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Common Sekura Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sekura app on iOS and Android devices. Solve all Sekura app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sekura iPhone Issues and Solutions

Sekura iOS app crashes, not working, errors
Sekura iOS app network issues
Sekura on iOS has black/white screen

Sekura Android App Issues and Solutions

Sekura has errors/crashing/not working
Sekura server network connectivity issues
Sekura has black screen

Sekura iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sekura app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sekura app crashes or not working on Iphone (iOS):

Close and restart the Sekura app on iPhone
Update Sekura app to the Latest Version for iOS
Uninstall and reinstall Sekura iPhone app
Update your iPhone to the latest iOS version

Fix Sekura on iPhone unable to connect to server/internet connection issues::

To resolve Sekura network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sekura black/white screen (blank screen) on iPhone:

Follow the Sekura iOS app troubleshooting guide Here →

Sekura Android App Issues and Solutions

Fix Sekura not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sekura app issues:

Force Stop the Sekura App
1. On android, goto "Settings" » click Sekura app. » click "Force Stop".

Update Sekura to the latest version on PlayStore

Clear Sekura App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sekura app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sekura.

Fix Sekura unable to contact server/ Sekura internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sekura » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sekura » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sekura on android.

Solve Sekura black/white screens issue on Android:

Follow the Sekura android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nadav Lachish, developers of Sekura.

About this app

Simple daily choices, such as how to get home when it's dark, are influenced by the general feeling of insecurity many women face. Street harassment and the feeling of being unsafe in the streets limits women’s mobility and access to public spaces. Just download, start using, and if you like it, spread the word, so that girls and women worldwide can feel safer and empowered walking alone. this app, women's safety app, is a result of our personal experience as well as of millions of others. Your phone is probably already out ready to be used, so why not open Sekura ? this app is free and simple to use.