Pure Plat Status

Last Updated on 2024-09-24 by Pure Platform, Inc.

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Common Pure Plat Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pure Plat app on iOS and Android devices. Solve all Pure Plat app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pure Plat iPhone Issues and Solutions

Pure Plat iOS app crashes, not working, errors
Pure Plat iOS app network issues
Pure Plat on iOS has black/white screen

Pure Plat Android App Issues and Solutions

Pure Plat has errors/crashing/not working
Pure Plat server network connectivity issues
Pure Plat has black screen

Pure Plat iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pure Plat app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pure Plat app crashes or not working on Iphone (iOS):

Close and restart the Pure Plat app on iPhone
Update Pure Plat app to the Latest Version for iOS
Uninstall and reinstall Pure Plat iPhone app
Update your iPhone to the latest iOS version

Fix Pure Plat on iPhone unable to connect to server/internet connection issues::

To resolve Pure Plat network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pure Plat black/white screen (blank screen) on iPhone:

Follow the Pure Plat iOS app troubleshooting guide Here →

Pure Plat Android App Issues and Solutions

Fix Pure Plat not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pure Plat app issues:

Force Stop the Pure Plat App
1. On android, goto "Settings" » click Pure Plat app. » click "Force Stop".

Update Pure Plat to the latest version on PlayStore

Clear Pure Plat App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pure Plat app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pure Plat.

Fix Pure Plat unable to contact server/ Pure Plat internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pure Plat » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pure Plat » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pure Plat on android.

Solve Pure Plat black/white screens issue on Android:

Follow the Pure Plat android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pure Platform, Inc., developers of Pure Plat.

Verified email ✔✔

E-Mail: support@pureplatform.com

Website: 🌍 Visit Pure Platform Website

Privacy Policy: https://pureplatform.com/privacy.html

Developer: Pure Platform, Inc.

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Developer: COMMISSIONS.IO LLC

E-Mail: tech@ux.app

Website: 🌍 Visit PureShop App Website

About this app

بيور بلاتفورم هو نظام النقاط الاول بالعراق من حيث تنوع طرق الحصول واستخدام نقاط الكيدو. بيور بلاتفورم تحافظ على خصوصية الزبون ومعلوماته الشخصية ولن تقوم بمشاركة هذه المعلومات او بيعها أبدا.