SmartHealth Status
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40 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] My Smarthealth won’t recognize my ring even though my iPhone shows that it is paired.
[Solved] SmartHealth app BLOOD PRESSURE MODULE not working/syncing
[Solved] App says it is tracking my health but there is nothing on it.
Screen is white and won't load further
SmartHealth app its not reading my sleep
App NOT reading/recording BLOOD PRESSURE
SmartHealth app for SMARTRING BLOOD PRESSURE MODULE not reading/syncing data
Blood Pressure module not working
App keeps crashing
I can open the app but it doesn't stay open
📋 14 Reported Issues:
SMART HEALTH says it is connected to Bluetooth but the app says it isn't connected. (Location servcn
App won't work
Connection
App immediately ENDS THE MOVEMENT in SPORT mode
Tried everything. Still won't save.
I've tried all recommendations for troubleshooting. The app will not save height or weight.
Won't let me sign up
App will not let me enter weight. No sae button on screen.
App will not let me enter weight. No sae button on screen.
On Height and weight screen, I am unable to set weight, and there is no Save button to save height.
App will not change weight from default
Measurement failed
App logs steps while sleeping
The ring/app has stopped auto send of data, (Sleep, HR, BP & Sp02), from the ring to the app. The S
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Developer: Ascension Health
‼️ Outages Happening Right Now
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May 15, 2026, 03:24 PMa Mac user from Collingwood, Canada reported problems with SmartHealth : Connection
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May 15, 2026, 03:22 PM
a Mac user from Collingwood, Canada reported problems with SmartHealth : Login
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May 15, 2026, 03:21 PM
a Mac user from Collingwood, Canada reported problems with SmartHealth : Account
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May 15, 2026, 02:49 PM
a Mac user from Collingwood, Canada reported problems with SmartHealth : Login
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May 15, 2026, 02:48 PM
a Mac user from Collingwood, Canada reported problems with SmartHealth : Connection
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May 14, 2026, 07:56 PM
a Mac user from Wasaga Beach, Canada reported problems with SmartHealth : Connection
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May 11, 2026, 03:18 PM
a user from Trumbull, United States reported problems with SmartHealth : Not working
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May 11, 2026, 02:49 PM
a iOS user from Austin, United States reported problems with SmartHealth : Not working
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May 10, 2026, 08:24 PM
a iOS user from Tyler, United States reported problems with SmartHealth : Not working
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Apr 17, 2026, 11:37 PM
a iOS user from Arlington, United States reported problems with SmartHealth : Connection
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Started 31 minutes ago
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