Contact SmartHealth Support
Company Name: Shenzhen Yucheng Innovation Technology Co., Ltd.
About: SmartHealth provides you with accurate sports records, detailed sleep and sports
health analysis, so that you can enjoy a positive and healthy lifestyle, and
more exciting experiences.
[accurate steps]
-Record the number of exercise steps
every day, and calculate the calories, distance and time consumed every day.
SmartHealth Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shenzhen Yucheng Innovation Technology Co., Ltd.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Ascension SmartHealth Website
Privacy Policy: https://mysmarthealth.org/smarthealth-privacy-policy
Developer: Ascension Health
Can I trust SmartHealth app?
Protect your data and wallet. We investigate the developer's website (Ycinnovate.com), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
having hard time trying to get this ring to sink because the tracker is saying i dont have account.
Data
by Smk@28
Stop recording my sleep. Now it's not giving the correct info on anything. Took my Bp twice different number it's reading but when it comes to syn it stays on the same number. There's no one to contact if I knew all this I wouldn't have wasted my money. Why can't this company listen to their customers? Disappointed looking elsewhere, this ring is pointless.
Poor quality
by GZ65-1
I have not had this app even six months, poor QUALITY counter hand, swinging has movement, as well as the product has separated from the ring itself as well as know how many no matter how hard you try to charge it. It’ll say that it’s working green, but it won’t synchronizing attach to the app. Customer service, zero
Not impressed
by Hope730
I was so excited to purchase this item. I wear an Apple Watch and have to charge it daily. Otherwise I have no complaints. Then this ring shows up on Temu and I think wow it will last longer, I can wear it all the time so I will get more accurate results. This is not the case. The SpO2 measurement is accurate and basically so is the pulse rate. The blood pressure consistently runs about ten points difference from my blood pressure machine. The sleep data is a joke. Recording only an hour per night of sleep. Have you read the Health test questionnaire at the bottom of the screen on the app. That is hilarious and definitely written wrong. Finally and most disappointing is the battery only last THREE days. What a sad day I have had. I will be returning this which is tiresome in and of itself.
Have a Problem with SmartHealth? Report Issue
Why should I report an Issue with SmartHealth?
- Pulling issues faced by users like you is a good way to draw attention of SmartHealth to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SmartHealth customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SmartHealth.
