NetSuite Status

Last Updated on 2025-01-20 by Oracle America, Inc.

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User reports:
No current problems

- Unable to change Roles within user IPhone 12

- Unable to Save changes to Cases

- Lost all portlets on dashboard tab after update

- Photo preview doesn't match actual photo after taking a picture for an expense report

Israel Gross 2023-04-17

Running a List keeps Crashing TIME STAMP 17/4/2023 @ 18:14:1 GMT 4 0.4a6bdc17.1681769401.907aca27

Showing 1-1 of 1 reported issues:

Common NetSuite Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve NetSuite network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the NetSuite App
1. On android, goto Settings » NetSuite » click [Force Stop]

Clear NetSuite App Cache and Data:
1. On android, goto Settings » Apps » NetSuite » Storage » click [Clear Data] option. This clears both data and cache.
2. restart NetSuite.

On android, goto Settings » Apps or Manage Apps tab.
Click NetSuite » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto NetSuite » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch NetSuite