Diagnostics reimagined. No lab visits.
Are you having issues? Select the issue you are having below and provide feedback to Cue Health.
By Jeanne McArdle 7 months ago
Cue app won't update firmware. Claims that reader needs to be plugged in. It is. Light is flashing.
By Alanna Howard 1 year ago
it wint load
By Mj 1 year ago
Test runs to 100% then doesn't report a result. Has no record of the test even being run. Tech support says app has to be "fixed" Have wasted multiple tests and tech support stays silent
By James Jesiolowski 1 year ago
Cue health app keeps crashing every time I try to login
By Ryan K 1 year ago
100922 App crashes after trying to login
By Shawn Carolan 1 year ago
Same issue with crash on my phone and wife’s phone (iPhone 13 pro and pro max), deleted, reinstalled, and getting almondfire error
By Brian Carlson 1 year ago
CUE app keeps crashing when I try to open it
By Erica Lewis 1 year ago
App won’t open; crashes immediately
By Teresa Fraher 1 year ago
Cue app crashed upon login. Deleted, redownloaded and now gives alamofire error when logging in. Tried on 2 devices and received error on both.
By tori killmer 1 year ago
I open the app, enter username and password, the app crashes
By KJ Waltz 1 year ago
Cue app keeps crashing every time I try to log in.
By Chris Wiley 1 year ago
crashes at login everytime
By Lisa Gardner 1 year ago
App crashes every time I log in
By Clare 1 year ago
Cue app crashes every time I try to login
By Daima Quick 1 year ago
When entering my login and password, app keeping shutting down, I changed my password as well and it didn't fix the issue.
By Caron Burch 2 years ago
My CUE app keeps crashing! I even changed my password. What do I do?
By Gary 2 years ago
App keeps crashing after entering password.
By Tracie Wilson 2 years ago
The app keeps crashing! I need to do a test.
By Tim Gladden 2 years ago
The Cue Health app continues to crash. I can't get my test results.
- Expensive proctored tests
- No flexibility in proctored tests
- Low testing rate (16%)
- Local testing is a better option
Leave a comment:
Complete guide to troubleshoot Cue Health app on iOS and Android devices. Solve all Cue Health app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cue Inc. Test, developers of Cue Health.
100% Contact Match
Developer: Cue Health, Inc.
E-Mail: [email protected]
Website: Visit Cue Health Website
The Cue Health App lets you run convenient, lab-quality health tests with a simple nasal swab and the Cue Reader, a portable molecular self-testing system that delivers results to your mobile device in 20 minutes. Packaged in a highly sensitive, easy-to-use device that fits in the palm of your hand, Cue is your solution for on-the-go self testing – anytime, anywhere. Diagnostics reimagined. No lab visits. No lines. No second guessing.