Cue Health app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
63.3%

Crashes
30.0%

Not working
6.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Cue Health Problems 😠👌🔥

- Expensive proctored tests

- No flexibility in proctored tests

- Low testing rate (16%)

- Local testing is a better option

  19 Reported Issues: 😵🆘🛟🚨📢

Jeanne McArdle
2023-09-26

Cue app won't update firmware. Claims that reader needs to be plugged in. It is. Light is flashing.

Alanna Howard
2023-03-04

it wint load

Mj
2023-02-11

Test runs to 100% then doesn't report a result. Has no record of the test even being run. Tech support says app has to be "fixed" Have wasted multiple tests and tech support stays silent

James Jesiolowski
2022-10-11

Cue health app keeps crashing every time I try to login

Ryan K
2022-10-10

100922 App crashes after trying to login

Shawn Carolan
2022-09-09

Same issue with crash on my phone and wife’s phone (iPhone 13 pro and pro max), deleted, reinstalled, and getting almondfire error

Brian Carlson
2022-09-08

CUE app keeps crashing when I try to open it

Erica Lewis
2022-09-08

App won’t open; crashes immediately

Teresa Fraher
2022-08-28

Cue app crashed upon login. Deleted, redownloaded and now gives alamofire error when logging in. Tried on 2 devices and received error on both.

Tori Killmer
2022-08-02

I open the app, enter username and password, the app crashes

KJ Waltz
2022-07-26

Cue app keeps crashing every time I try to log in.

Chris Wiley
2022-06-06

crashes at login everytime

Lisa Gardner
2022-05-26

App crashes every time I log in

Clare
2022-05-24

Cue app crashes every time I try to login

Daima Quick
2022-05-24

When entering my login and password, app keeping shutting down, I changed my password as well and it didn't fix the issue.

Caron Burch
2022-04-19

My CUE app keeps crashing! I even changed my password. What do I do?

Gary
2022-04-08

App keeps crashing after entering password.

Tracie Wilson
2022-04-06

The app keeps crashing! I need to do a test.

Tim Gladden
2022-04-04

The Cue Health app continues to crash. I can't get my test results.

Showing 1-19 of 19

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About this app

The Cue Health App lets you run convenient, lab-quality health tests with a simple nasal swab and the Cue Reader, a portable molecular self-testing system that delivers results to your mobile device in 20 minutes.  Packaged in a highly sensitive, easy-to-use device that fits in the palm of your hand, Cue is your solution for on-the-go self testing – anytime, anywhere.  Diagnostics reimagined. No lab visits. No lines. No second guessing.