Cue Health app not working? crashes or has problems?

Cue Health Status

Published by on 2024-01-13

Diagnostics reimagined. No lab visits.


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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 19 Comments

By Jeanne McArdle   7 months ago


Cue app won't update firmware. Claims that reader needs to be plugged in. It is. Light is flashing.

By Alanna Howard   1 year ago


it wint load

By Mj   1 year ago


Test runs to 100% then doesn't report a result. Has no record of the test even being run. Tech support says app has to be "fixed" Have wasted multiple tests and tech support stays silent

By James Jesiolowski   1 year ago


Cue health app keeps crashing every time I try to login

By Ryan K   1 year ago


100922 App crashes after trying to login

By Shawn Carolan   1 year ago


Same issue with crash on my phone and wife’s phone (iPhone 13 pro and pro max), deleted, reinstalled, and getting almondfire error

By Brian Carlson   1 year ago


CUE app keeps crashing when I try to open it

By Erica Lewis   1 year ago


App won’t open; crashes immediately

By Teresa Fraher   1 year ago


Cue app crashed upon login. Deleted, redownloaded and now gives alamofire error when logging in. Tried on 2 devices and received error on both.

By tori killmer   1 year ago


I open the app, enter username and password, the app crashes

By KJ Waltz   1 year ago


Cue app keeps crashing every time I try to log in.

By Chris Wiley   1 year ago


crashes at login everytime

By Lisa Gardner   1 year ago


App crashes every time I log in

By Clare   1 year ago


Cue app crashes every time I try to login

By Daima Quick   1 year ago


When entering my login and password, app keeping shutting down, I changed my password as well and it didn't fix the issue.

By Caron Burch   2 years ago


My CUE app keeps crashing! I even changed my password. What do I do?

By Gary   2 years ago


App keeps crashing after entering password.

By Tracie Wilson   2 years ago


The app keeps crashing! I need to do a test.

By Tim Gladden   2 years ago


The Cue Health app continues to crash. I can't get my test results.


Common dislikes about Cue Health app

- Expensive proctored tests

- No flexibility in proctored tests

- Low testing rate (16%)

- Local testing is a better option



Have a Problem with Cue Health? Report Issue

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Common Cue Health Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cue Inc. Test, developers of Cue Health.


100% Contact Match

Developer: Cue Health, Inc.

E-Mail: [email protected]

Website: Visit Cue Health Website



About this app

The Cue Health App lets you run convenient, lab-quality health tests with a simple nasal swab and the Cue Reader, a portable molecular self-testing system that delivers results to your mobile device in 20 minutes.  Packaged in a highly sensitive, easy-to-use device that fits in the palm of your hand, Cue is your solution for on-the-go self testing – anytime, anywhere.  Diagnostics reimagined. No lab visits. No lines. No second guessing. 



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