Cue Health app not working? crashes or has problems?

Cue Health Status
I have a problem with Cue Health

Are you having issues? Select the issue you are having below and provide feedback to Cue Health.

⚠️ Fix Now in One Click

User reports:
No current problems
 User reports 0

Summary of Cue Health Problems 🔥

- Expensive proctored tests

- No flexibility in proctored tests

- Low testing rate (16%)

- Local testing is a better option

📋 19 Reported Issues:

J
Jeanne McArdle 2023-09-26

Cue app won't update firmware. Claims that reader needs to be plugged in. It is. Light is flashing.

A
Alanna Howard 2023-03-04

it wint load

M
Mj 2023-02-11

Test runs to 100% then doesn't report a result. Has no record of the test even being run. Tech support says app has to be "fixed" Have wasted multiple tests and tech support stays silent

J
James Jesiolowski 2022-10-11

Cue health app keeps crashing every time I try to login

⚠️ Troubleshoot | Report Issue ⚠️
R
Ryan K 2022-10-10

100922 App crashes after trying to login

S
Shawn Carolan 2022-09-09

Same issue with crash on my phone and wife’s phone (iPhone 13 pro and pro max), deleted, reinstalled, and getting almondfire error

B
Brian Carlson 2022-09-08

CUE app keeps crashing when I try to open it

E
Erica Lewis 2022-09-08

App won’t open; crashes immediately

T
Teresa Fraher 2022-08-28

Cue app crashed upon login. Deleted, redownloaded and now gives alamofire error when logging in. Tried on 2 devices and received error on both.

⚠️ Troubleshoot | Report Issue ⚠️
T
Tori Killmer 2022-08-02

I open the app, enter username and password, the app crashes

K
KJ Waltz 2022-07-26

Cue app keeps crashing every time I try to log in.

C
Chris Wiley 2022-06-06

crashes at login everytime

L
Lisa Gardner 2022-05-26

App crashes every time I log in

C
Clare 2022-05-24

Cue app crashes every time I try to login

⚠️ Troubleshoot | Report Issue ⚠️
D
Daima Quick 2022-05-24

When entering my login and password, app keeping shutting down, I changed my password as well and it didn't fix the issue.

C
Caron Burch 2022-04-19

My CUE app keeps crashing! I even changed my password. What do I do?

G
Gary 2022-04-08

App keeps crashing after entering password.

T
Tracie Wilson 2022-04-06

The app keeps crashing! I need to do a test.

T
Tim Gladden 2022-04-04

The Cue Health app continues to crash. I can't get my test results.

Showing 1-19 of 19 reported issues:

Have a Problem with Cue Health? Report Issue




Common Cue Health Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Cue Health iPhone Issues and Solutions

  2. Cue Health Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@cuehealth.com

Website: 🌍 Visit Cue Health Website

Privacy Policy: https://cuehealth.com/about/data-and-privacy/us/privacy-policy/

Developer: Cue Health, Inc.




‼️ Outages Happening Right Now