Sober SideKick Status

Last Updated on 2025-02-05 by Chris Thompson

I have a problem with Sober SideKick

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User reports:
No current problems

- Poor user interface

- Overly complex

- Difficult to navigate

- Create user frustration

- Random platitude school of recovery

- Clunky system for matching up with therapy

Raquel 2024-02-28

My whole profile just crashed and can't get it back...and when I log back in it's all empty with nothing and no one...

Nichole Grimes 2023-08-16

I'm having trouble recovering my username and password I got a new phone and can't log in

Rob 2022-06-25

Can’t figure out how to delete direct messages. There is to many and new messages received do not show up or sent messages

Showing 1-3 of 3 reported issues:

Common Sober SideKick Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Sober SideKick network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Sober SideKick App
1. On android, goto Settings » Sober SideKick » click [Force Stop]

Clear Sober SideKick App Cache and Data:
1. On android, goto Settings » Apps » Sober SideKick » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Sober SideKick.

On android, goto Settings » Apps or Manage Apps tab.
Click Sober SideKick » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Sober SideKick » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sober SideKick