Guuru app not working? crashes or has problems?

Guuru Status

Last Updated on 2024-10-30 by Guuru, Ltd.

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Common Guuru Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Guuru app on iOS and Android devices. Solve all Guuru app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Guuru iPhone Issues and Solutions

Guuru iOS app crashes, not working, errors
Guuru iOS app network issues
Guuru on iOS has black/white screen

Guuru Android App Issues and Solutions

Guuru has errors/crashing/not working
Guuru server network connectivity issues
Guuru has black screen

Guuru iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Guuru app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Guuru app crashes or not working on Iphone (iOS):

Close and restart the Guuru app on iPhone
Update Guuru app to the Latest Version for iOS
Uninstall and reinstall Guuru iPhone app
Update your iPhone to the latest iOS version

Fix Guuru on iPhone unable to connect to server/internet connection issues::

To resolve Guuru network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Guuru black/white screen (blank screen) on iPhone:

Follow the Guuru iOS app troubleshooting guide Here →

Guuru Android App Issues and Solutions

Fix Guuru not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Guuru app issues:

Force Stop the Guuru App
1. On android, goto "Settings" » click Guuru app. » click "Force Stop".

Update Guuru to the latest version on PlayStore

Clear Guuru App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Guuru app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Guuru.

Fix Guuru unable to contact server/ Guuru internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Guuru » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Guuru » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Guuru on android.

Solve Guuru black/white screens issue on Android:

Follow the Guuru android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Guuru, Ltd., developers of Guuru.

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