Orange Money Senegal app not working? crashes or has problems?

Orange Money Senegal Status

Last Updated on 2023-12-13 by Orange Senegal

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Summary of Orange Money Senegal Problems 😠👌🔥

- Le Service Clientèle d’OM laisse beaucoup à désirer.

- Il y a des retards dans le traitement des demandes.

- Il manque des fonctionnalités essentielles telles que paiement facture teranga, rapido, Senelec.

2 Reported Issues: 😵🆘🛟🚨📢

Olivier

2023-03-10

I am trying to register for an account but it is not working, saying: server errors or something like that.

Olivier

2023-03-10

I am trying to register for an account but it is not working, saying: server errors or something like that.

Showing 1-2 of 2

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Common Orange Money Senegal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Orange Money Senegal app on iOS and Android devices. Solve all Orange Money Senegal app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Orange Money Senegal iPhone Issues and Solutions

Orange Money Senegal iOS app crashes, not working, errors
Orange Money Senegal iOS app network issues
Orange Money Senegal on iOS has black/white screen

Orange Money Senegal Android App Issues and Solutions

Orange Money Senegal has errors/crashing/not working
Orange Money Senegal server network connectivity issues
Orange Money Senegal has black screen

Orange Money Senegal iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Orange Money Senegal app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Orange Money Senegal app crashes or not working on Iphone (iOS):

Close and restart the Orange Money Senegal app on iPhone
Update Orange Money Senegal app to the Latest Version for iOS
Uninstall and reinstall Orange Money Senegal iPhone app
Update your iPhone to the latest iOS version

Fix Orange Money Senegal on iPhone unable to connect to server/internet connection issues::

To resolve Orange Money Senegal network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Orange Money Senegal black/white screen (blank screen) on iPhone:

Follow the Orange Money Senegal iOS app troubleshooting guide Here →

Orange Money Senegal Android App Issues and Solutions

Fix Orange Money Senegal not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Orange Money Senegal app issues:

Force Stop the Orange Money Senegal App
1. On android, goto "Settings" » click Orange Money Senegal app. » click "Force Stop".

Update Orange Money Senegal to the latest version on PlayStore

Clear Orange Money Senegal App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Orange Money Senegal app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Orange Money Senegal.

Fix Orange Money Senegal unable to contact server/ Orange Money Senegal internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Orange Money Senegal » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Orange Money Senegal » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Orange Money Senegal on android.

Solve Orange Money Senegal black/white screens issue on Android:

Follow the Orange Money Senegal android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Orange Senegal, developers of Orange Money Senegal.

About this app

Depuis près de 10 ans, Orange Money change des vies. - paiement de factures (eau, électricité, téléphone ... Un véritable porte-monnaie électronique disponible sur votre mobile, partout au Sénégal, il facilite la vie des populations au quotidien. Rejoignez les millions de Sénégalais qui l'utilisent et simplifiez-vous la vie.