ZVV Reviews

ZVV Reviews

Published by on 2026-05-06

🏷️ About: The app provides you with all the latest timetable information throughout Switzerland and allows you to purchase tickets and travel cards within seconds. All ZVV and Z-Pass tickets, regular tickets and day passes are available for use on long-distance transport within Switzerland and in other regional networks.


       


Is ZVV Safe to Use?

We Investigate the app owner's website (Zvv.ch), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
90.4%

😎 Positive experience
9.6%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 224 combined software reviews.

Is ZVV Safe?
ZVV does not appear safe based on available data.
9.6/100

  Safety Analysis »»

Is ZVV Legit?
ZVV does not appear legitimate based on our analysis.
9.6/100



Read 4 Customer Service Reviews 😠💢

4.6 out of 5
Why can’t I simply buy a day pass?

Why can’t I simply buy a day pass?

Frustrating

It works well, but it’s annoying that the location services don’t work unless you have set it to ‘always’. And this drains the phone battery.

Location service is always on

The check-in feature does not work unless you have location service “always on”. If you select ‘allow location access while using ZVV ’, the check-in feature doesn’t work.

Guess this means that the this app is always tracking you…

Also, the most recent update fails to run now.
Wish I could roll back to the previous version.

Good thing I don’t need to count on ZVV being functional.

Won’t let me register number

To use the check in and check out ticket, you need to enter a cell phone number. However I can’t click the register button after entering in the number. I suspect the form converts the format of the number and ZVV doesn’t recognize it but there is now way on the iPhone to change this format.



Is ZVV Safe? 🙏

ZVV does not appear safe based on available data. JustUseApp Safety Score for ZVV is 9.6/100.
This assessment is based on our NLP analysis of 224 user reviews. Combined with the app store average rating of 4.6/5.

Safety Analysis

85.1% of users say app is safe 👍
85.1%

8.7% of users have some concerns ⚠️
8.7%

6.2% of users say app is risky 🚨
6.2%


Is ZVV Legit? 💯

ZVV does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for ZVV is 9.6/100 .
This conclusion is based on analysis of 224 user reviews.

🔏 Privacy & Data Safety

ZVV collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
  • Data Not Linked to You:
    • Contact Info
    • Usage Data
    • Diagnostics



How was your experience with ZVV? Post a Review




Features

All ZVV and Z-Pass tickets, regular tickets and day passes are available for use on long-distance transport within Switzerland and in other regional networks.

The app provides you with all the latest timetable information throughout Switzerland and allows you to purchase tickets and travel cards within seconds.

The Zurich Transport Network is constantly developing the ZVV app.

+41(0)848 988 988 (CHF 0.08/min.).Get on board.

Let us know how we can improve or what you find particularly good.

  Contact Support
Developer:
Zürcher Verkehrsverbund ZVV

Contact e-Mail:

Website: