My Disney Experience Reviews

by 34ahdh

I hate MyDisneyExperience. It constantly crashes. It’s supposed to work with magic bands, reservations, fast passes, pictures, etc. the problem is it constantly has issues. It tries to log in EVERY TIME. And you’re using it at least 30 times a day to keep track of everything or figure out where you’re going. I have the worst time getting pictures to link with others in my party. Or trying to see wait times or where dining options are nearby. In theory it should bring all this up but in reality you stand around either waiting for it to load or closing MyDisneyExperience out for for the 5th or 6th time while you wait for it to just come up at all. And I have a current phone with current iOS so don’t use the excuse I have older generation hardware. MyDisneyExperience seriously put a damper on our trip because you have to use it for EVERYTHING.
To add to it because MyDisneyExperience doesn’t work well it slows down traffic in the park. People are constantly looking at their phones and trying to get MyDisneyExperience to work. Whole families slow down in the middle of the park and then have to pull off to the side while they wait for fast pass times and schedules to load.
Seriously Disney? You can’t figure this one out? You make mechanical dragons breathe fire during a parade, seems like you could take a little time and make an app that is CRITICAL to the park experience at least function 80% of the time. Call Apple or Microsoft. I’m sure they have an engineer who can help you.

by MikeL200

It's annoying to have to book a rides daily for a week a month (or two) in advance of our trip, more annoying dealing with the constraints of being there for 3 weeks and coordinating with friends/family coming & going in that period. MyDisneyExperience adds insult to injury since it often crashes, lists bad/outdated data, and requires repeatedly scrolling to the day you're interested in.

I've had to redo plans multiple times to adapt to available rides and accommodate friends/family who don't yet understand how mandatorily it is to know exactly what park and ride they're going to be at 30 days in advance at 7am. Often MyDisneyExperience lists the old fast passes plus new ones, sometimes with the correct # of people and sometimes not. Clicking on old/canceled ones results in an error. I then have to scroll all the way back down to the day/time I was viewing in the my plans screen to continue where I left off (that happens even if no error, when returning to the list after viewing a fast pass or mean reservation- be annoying it doesn't remember where I was). I've found the only way to clear old data is reinstall MyDisneyExperience , and I've done that many times on my iPhone, my work iPhone, and my iPad while planning this trip. I can't wait till my vacation comes and goes so I can delete MyDisneyExperience for good on all my devices! This needs to be better Disney!

My advice is to use the website - it's got it's own errors and drawbacks, but works less badly than he app.

by Zulu22134

Your technology was awful. Stayed in a Disney resort and ordered food ahead by using the i-phone. wWent to pick up and phone said our order was being processed. Waited about a 1/2 an hour and when we went to check on it, they didn’t have our order and had to reorder and wait again.
We paid extra for the Genie plus pass . Tried to use it and wound up canceling because rides were down and decided to go on regular line. We waited for one ride for 2 hours and 40 minutes. The signs in Hollywood Studios were hard to find and the map was no help. There were no signs on shops telling what it was. Very few people around to help you find places.
When we brought are kids in the 80s and 90’s it was a great experience, this time when we brought our grandchildren, I don’t want to come back.😡We have super grandchildren and they deserve better.
Start improving your technology so it’s friendly to everyone and improve your signs. Also improve your garbage cans. Label the place where you are suppose to throw the trash and make that section bigger. I was standing on line and this jerk went to throw his milkshake out pushed on the unopened side, dropping the milkshake on the ground and having it spray all over me. Yelled at him because he wasn’t going to pick it up and waited for an apology that I never got. I hope you make some improvement so Disney can live up to it’s former reputation.

by Scooct224

This new version of MyDisneyExperience is terrible. It’s slow, clunky, freezes, and is extremely confusing. I’m a hard core Disney World fan and visitor, usually several times a year. Genie+ is awful. You’re limited to one fast pass per ride per day. The times offered are terrible and pretty much non existent. It’s hard to find wait times for the rides and lightning lane times inside MyDisneyExperience . I’m pretty sure this was done intentionally to force you to pick rides that aren’t as popular. MyDisneyExperience also constantly shows me things I don’t care about like parades and singing shows even though I didn’t check any of them off as interests. Additionally, MyDisneyExperience continues to show lightning lane times for rides I’m not even eligible to book. I have used mobile food order a lot the last few years but this visit with the new app, it constantly freezes, locks up, and tells me I have no order. I finally had to seek assistance from someone with a tablet. I told him how awful the new app is and he agreed and said there have been so many issues and complaints. He finally got my mobile order to show up. Anyways, not sure who designed this and came up with this terrible new lightning lane/genie+ system. It gets an F- in my book. Please revert back to the old app and previous fast pass system. I don’t care about paying for fast passes but the new system is legit horrendous.

by Globetraveler2

There are very little things in regards to Disney that I could ever see something wrong with, but that was before using MyDisneyExperience. I am shocked Disney pushes MyDisneyExperience onto visitors. I was told I HAD to have MyDisneyExperience to make dining reservations, special event packages, buying tickets, and the memory maker. It was a bold face lie. I bought my family’s tickets to Epcot via MyDisneyExperience -stood in the security line, got up to get in the park and was told I had to buy tickets at another gate!
I had to go to a completely different line, buy tickets in person, get a ‘card’ then get back in line to go inside of the park.
Another problem I think is horrible with MyDisneyExperience is their dining reservation tab. First you can’t search for a restaurant or even by park, only by meal time. Most importantly and annoyingly though was the reservations are useless. I couldn’t get a reservation on Christmas Eve to a restaurant in Disney Springs, well my family and I were getting hungry about 7pm and decided to walk around to that restaurant just to see what the wait would be—-absolutely no wait at all! MyDisneyExperience tricks you to think that if the restaurant doesn’t have reservations then you can’t get a table but it isn’t the case!
The mobile ordering didn’t work on our entire trip. And every single time I opened MyDisneyExperience I had to re-sign in.
I expect better of Disney and I don’t like being lied to. The only reason you have to have MyDisneyExperience is for Memory Maker. Do not use MyDisneyExperience.

by Leverses

Seriously Disney my experience app went from hero to zero. We became major fans of Disney parks about 4 years ago and got obsessed with Disney after our first trip! The ease of the parks, the help of the fast passes and estimated wait times helped up navigate the park like pros. When Covid happened Disney did away with fast pass and replaced it with lightening lanes embedded on the my experience app via Genie and Genie+. Total disaster. You go to book lightening lanes and the time changes instantly. Then you are stuck with a time 4 hours away from when you clicked and you paid for LL for the whole day and get to use it maybe 3 times. Total waste of money.
The genie app addition by itself is completely worthless and totally annoying. Doesn’t help in anyway and just makes it so that more guest in the park are waking around with their noses stuck to a screen(because it’s not user friendly). The amount of times my husband had to help families in the park that were just completely confused was astonishing. He honestly should get paid.
We’ve traveled from Michigan 5 times in 4 years and this has been our worst trip yet. So many things have changed. So many of the perks of staying at the resorts have changed. It’s crazy to me and I feel really bad for families that saved all their money to come here only to get to ride 3 rides.

by Runner1983

This is my 7th review of the My Disney Experience app over the years. The update they did yesterday is probably the worst ever. It is so bloated with crap, that it is difficult to find anything. It appears they’ve removed the “my plans” section from MyDisneyExperience , which I think is incredibly stupid. To find my future plans or to do online check in, I had to do a search. After the search, they disappear again. I tried to do a chat, but of course, they’re flooded with requests. I did get an automated response that implies you need to use the website to see your plans. How dumb is that? I shouldn’t have to go back and forth between their app and their website to do everyday stuff. It is annoying. I hope they fix it soon. Update: I received a response from Disney from a chat I tried to do, but of course, it takes them hours to reply. To see any future plans, you go through the stupid Genie service and choose my day. Then you choose the option to change your day. But it doesn’t help at all, since you can only see one day at a time. I want to be able to see a complete list of my future reservations/plans and my family and friends reservations like in the past. It might not matter soon, because my Disney trips may soon be a thing of the past.

by EndersonJoseph

My experience only gets 3 Stars because I booked my vacation 3 months ago. And one the reason why I came to Disney is because of Star Wars Rise of the resistance. Once I got to the park, come to find out a I needed a reservation to attend that attraction. I not only was not able to book a reservation that same day. My park ticket was swapped from Animal Kingdom to Hollywood studios on my final day so that I can attend the ride however when I tried booking at 7am in the morning within 30 secs the ride was already booked for the day. Out of all the years I’ve attended Disney Parks this has been the most disappointing. It makes no sense. You need a Park reservation and tickets to get into the park yet on the day you arrive one ride has reached its capacity within 30 secs of the ride being opened for booking. I should’ve gotten an email or some type of communication from Disney letting me know that I had to make a reservation for this ride. Now that I know I will tell all my family and friends about this experience and how who ever you speak to tells you they have no control over the booking system. This experience has truly left a bad taste in my mouth and has forced me to consider attending other Non Disney Parks

by Central FL Domestic Engineer

We downloaded this at the ticket counter when the agent said it is the way to reserve fast passes. Since it was the day of our visit, there were no fast passes available, but we could use it on future days. That’s not their fault, that is just my ignorance in believing that there was a “fast pass”benefit for each day of use. The next time we were armed with experience and ready to plan our fast passes for our next visit. However, MyDisneyExperience wouldn’t properly scan my card. I had it in the system the first day, but it was no longer there, so I scanned it again, and again, and again...to no avail. After way too much time trying to get my ticket scanned so I could order a fast pass with my party, I tried to search for “help”. To be told by MyDisneyExperience that there is no “help”. There is no phone number, there is no customer service, there is no frequently asked questions, there simply is no help. So, we’re back in the same boat of not ordering fast passes before going. Hence, what is the point of having the “Disney experience” app, if our only Disney experience is the one that makes us wait in the stand bye lines on every single ride? If I were to do it again, I would not buy a pass assuming MyDisneyExperience would allow us to use fast passes. Instead, I would only buy a single day ticket with the understanding that lines are just part of the Disney experience.

by AriLikesUnicorns

So, i have a few complaints. First, the whole system with linking your family and friends so you can fastpass together is so unnecessarily confusing. None of us could figure out if we needed our ticket numbers, and when i put it in for my friend it linked to my account and had to call disney to fix it (i was also on hold for 30 mins but that’s a different story). After you link your friends, they randomly linked some of my friends, but not others, and only one of the tickets would link after that. Within ten minutes, i finally was forced to exclude two of my friends, the avatar ride was completely booked.
Secondly, MyDisneyExperience can’t even function on its own. If any other app is open, MyDisneyExperience simply will not work, which is very inconvenient if you’re plugging in a number from your camera roll. MyDisneyExperience frequently glitches not only for me, but for almost everyone else in my group as well. When everything surrounding your vacation is depending on the performance of MyDisneyExperience, and MyDisneyExperience doesn’t function, it makes us very stressed. And we’re high schoolers who are coming for marching band, so we’re already stressed about a million other things.
Overall, it’s great when it works, but that’s not very often.

by Beezer80

We are disney fanatics. We have enjoyed the many visits to Disneyland and California Adventure and have always been blown away by their customer service. This is far superior than what our experience has been so far at Disney World. The resort rooms are not worth the money at all for the lower budget rooms. They are CRAZY small and ours was not clean to the Disney standard. We were recently traumatized by the Northern CA fires and we couldn't get our mail as planned due to significant delays. Some was Disney attire (costumes and such). I called the resort and asked if they would accept a package. They were so gracious about it. Come to find out Disney is CHARGING us a handling fee. Never mentioned that and it's like we are being punished for having having fire wreak havoc on our beautiful county.
We ate at Art of Animation and it was disgusting.
Best of all- they lost our stroller. We never received it from the Magical Express and they blame our airline, Virgin America. I checked it in. I watched them load it on the airplane. We are at the parks with no stroller. It was a simple umbrella one but our 5 year old gets tired. So now we have to PAY to rent one each day.

I'm shocked Disney. I expected more from you and hoping to make the next few days magical...just waiting for that to happen.

by Tlbanks

The My Disney Experience app is definitely the tool you need when visiting Disney parks. As advertised you can access your reservations, fast passes, see wait times, etc. However, MyDisneyExperience is incredibly painful to use. It frequently logs you out and when you try to log back in to view your plans again it will freeze or be unable to load anything. It’s also incredibly slow to use in the parks, which may be Disney’s WiFi in general and while it’s nice and free you certainly aren’t getting the speeds you’re probably used to at home. It seemed that on very busy days at the park, MyDisneyExperience was even worse than normal, presumably due to high volumes of users. I would love to see an app where, 1. I don’t have to log in every time I open MyDisneyExperience , 2. It reliably opens my plans and allows me to edit them quickly without slow wait times. I did enjoy the mobile ordering feature for a couple of quick service meals and it did process our meal plans correctly. My family and friends is not a feature that’s easy to use, and actually had to go to our concierge to fix it because only half of our planned fast passes were showing up correctly. For now, it’s a necessary evil but I would love to see some dramatic improvements before my next Disney trip!

by Beckbeer

I love Disney World I came here the first day it ever opened that’s how old I am but now I’m here with my granddaughter and my great grandchild and I find great confusion and I have young minds to handle all the technical things my husband is handicapped we were told at least three different stories on how to make it easier for him we followed checking in at City Hall at magic kingdom he can only stand for maybe 10 minutes at the most I can walk possibly 30 feet she said I’m putting this in but I’m gonna give you the card to go to the first amusement ride we were going to thank goodness we had it when we went to the second one haunted mansion they said we don’t even have any information on you you have to go to guest services we went there first of all the lady handling on the verge of rude finally she said you were declined we do not have anything for mobility disabilitiesWhen we went to jungle Cruise absolutely no problem Very polite considerateHopefully all management and supervisors have meetings in the morning so everything can run correctly throughout the day it’s very difficult and inconvenient for people that are hate to say it a little older and have disabilities Carol Beck

by Switch Tha Weirdoo

Now, normally I’d give MyDisneyExperience a 5 star. I’ve had it for years and have been using it in every trip to any Disney Park I’ve been to. UNFORTUNATELY, however, this trip that I’m currently on while I write this review seems to be a little different. This time around MyDisneyExperience seems to have gotten VERY slow and buggy, contrary to recent years. Every time I try to check times on Fast Passes, check the times of a restaurant or peek at the map to make sure we know where we’re going, MyDisneyExperience takes longer than convenience would want. I even manage to make it to my destination every once in a while before MyDisneyExperience manages to finish booting up. Fun stuff.

Bugs and lagging aside, I don’t want this review to be seen as something of a “Do Not Download.” MyDisneyExperience is EXTREMELY useful and if it ends up running smooth for you, it’s a MUST DOWNLOAD in any of the Walt Disney Parks. Between Fast Pass reservations, to the maps, to the restaurant times and times/places to meet characters, MyDisneyExperience will ABSOLUTELY make your trip a neater, easier and more enjoyable trip.

As the title hinted, this review is based off a one time situation. Disney normally never fails to deliver and I hope they fix these bugs so I can get back to praising them for their awesome delivery of service and experiences for guests of all ages!

by Mikeswee

MyDisneyExperience try's to be one-stop shop for all things WDW but has execution problems due to back-end interconnectivity & great bandwidth needs for ease of use. Disney may want to rethink one app concept & come out with a couple of specialty apps or figure out a better way to import content from multiple sources. Populating reservations is hit & miss. Sometimes it's automatic sometimes you have to manually put in. No historical reservation access so if you're waiting for an attraction & reservation lapses there isn't a way to show you had one. Very clunky switching between areas of coverage & not very clean interfaces. May want to revamp interface so it's more intuitive, more visual & more Disney- like. Nothing magical with interface; aside from picking an icon that ID members of family etc there is nothing that's says Disney in the interface. Would like more 411 options, more "realtime insider" stuff tied to gps. Like alerts the parade is 60 min and best place to watch from your location is - restroom tracker, table availability, character alerts. Sync magic band to app for better in park experience. Maybe desktop version or a iPad version with more muscle. Need imagineers working on app not generic IT hacks without Disney experiences to draw from.

by H0tPanistan

Overall it is a good app in concept. It is very convenient linking tickets and reservations for a whole family/group. You can let people go separate ways and still coordinate activities. For example we were able to park hop from animal kingdom, and then park hop and meet up with our group in magic kingdom. Being able to sort and filter by wait times, find bathrooms and other amenities was very convenient. Features like booking lightning lane, mobile ordering for food and shopping really help maximize your day.

It seemed there were a number of bugs, though. First off you’re competing for bandwidth with thousands of people, which may have affected some of the functionality. There were several times all the wait times would drop off, making that function worthless. I also experienced random problems. For example my hotel reservation inexplicably dropped off on our last day, and I wasn’t able to take advantage of early lightning lane, missing out on some of the more popular rides. The chat feature is not sufficiently manned. Trying to ask for help took 6 hours to get a response.

The

by ARUSSE52

I love the My Disney experience app. It is a MUST for a stress free Disney vacation. Do you hate waiting in lines... yes, duh! The ability to book fast passes and change them easily, check wait times, and plan your day in the park is the best! I would say sometimes when booking fast passes for a large group it will glitch and only show it’s booked for 1 person, but in reality it has everyone on the system. Only once when I changed to a fast pass did it not sync but the cast members were very helpful. I like standing in line picking the next ride for my family, it makes visiting the parks effortless. Waiting in line to eat... Not about that life... I like ordering food in MyDisneyExperience and just skipping past the queue for my food. When character hunting MyDisneyExperience is a the best map! I’ve been able to see when hard to find characters are out in the parks and their exact location. Recently, I have been using it to open my resort door which is nice. I also use it to show my annual pass to get the discount on merchandise or food. Again my only complaint is sometimes it is a bit glitchy and I have to re-start MyDisneyExperience multiple times. Overall 4/5 stars for making my Disney vacations stress free and magical with my family!

by Heartbeat21Days

Don’t count on getting in to Rise of the Resistance even if you get up at 4:30 am and arrive at the park at 6 am... even though all members of your party went through security an had admission scanned at around 6:30 am, and are standing well inside the park by Grohman’s theater....BECAUSE you MUST use that lively My Disney Experience app to join a “ boarding group”...and as people around us were getting group 35 , the Disney Exoerience did NOT work for any of our phones until my husband pulled his out and got us Boarding Group 105...Which would still be ok, if we didn’t need to leave and drive 4 hours home today. So while people around us had their groups called at 8:30-9:30 am... we are still sitting here, knowing our “group” probably won’t be called until late afternoon or early evening...too late for us. Ift wouldn’t be so bad if we just didn’t make the group but to be here and only because of Disney, not be in the group is EXTREMELY frustrating. Cast members were not helpful or sympathetic...so maybe we won’t be renewing those very expensive Premium Annual Passes after all. And this is all with having a DAS card. Getting too old for this 🤔

by Plinkybtch

Works really well to book your fast passes and dinner reservations. Canceling and changing fast passes is a little buggy in MyDisneyExperience . For example if you try to cancel a fast pass you might get a spinning wheel of death and you force quit MyDisneyExperience . When you go back into it, it will say you still have that FastPass but at some point it will cancel but it might take hours later and could mess up your plans.

The biggest improvement would be to offer a Watch App where it could give you notifications of upcoming FastPasses or dinner reservations, with walking directions as an option.

The dinner reservations are really slow. The wheel just spins when you try to go back to see a different restaurant. Would be nice if there was an option to pick a restaurant and see all the available days and hours for your selected time period. Instead you have to look by Day and time and then see which restaurants have availability so it takes a long time if you’re looking for a specific restaurant’s open reservations.

by NewSassySarah

Hello! MyDisneyExperience is amazing, you don’t have to use a physical map where you get confused or anything, and you can track your resort room and use the cool watches the let you pass through. But I have some advice for additions to MyDisneyExperience . First off, can you please add more mobile pick up to restaurants? It is very convenient and helps many who are rushing to get their food easily. Another thing is I think you should improve the map a bit. When you move it’s frozen until you reach a point and keeps going. I know it doesn’t seem bothersome, but when you are trying to go somewhere and it’s frozen and you forget a turn, it gets frustrating. Another thing are the photos. When I’m looking to book and attraction (fast pass) or just looking at it, I want more photos so I can see what it’s like and more of a description. Finally I think you should put more merchandise or different merchandise in different shops. Most shops have mostly the same stuff, so nobody even bothers to enter because the last few shops were the same. Please take my advice to improve MyDisneyExperience , and the Park. Thank you!!!

by GSpiff

MyDisneyExperience has been one of the biggest downfalls of a Disney vacation since it was introduced and it continues to get worse. Currently, you have to log in every single time you want to use MyDisneyExperience , which when you're on a vacation that relies very much on MyDisneyExperience, it becomes tiresome and frustrating. "Sorry kids, hang on, daddy has to enter his password for the 50th time to figure out where our next Fastpasses are for again." Kids live sitting in the 90 degree heat for that. Oh yeah, there's a nice Touch ID box that looks great and does nothing. But, this is all assuming your tickets link to MyDisneyExperience in the first place. Two times on one trip we sat with 4 kids at a window while cast members had to fix errors with our tickets not linking correctly. Want to eat somewhere? Figure it out ahead of time. Not one single menu at any restaurant on property loads in MyDisneyExperience. Use the handy order ahead feature? Sounds awesome, won't load anywhere on property. Things were not broken when Disney didn't rely on MagicBands and Fastpass Pluses. Now that your entire vacation will revolve around an app that is so riddled with bugs that it lacks basic functionality, be prepared to feel completely robbed of your hard earned money after your next trip to the Most Magical Place on Earth.

by Agentmg17

So the original review is down below but I want to add that MyDisneyExperience has been crashing more and has been insanely slow! I went to epcot last week and I could not even open MyDisneyExperience once to check my fastpass times because of the crashing so I just went through google chrome. I would say making this issue a top priority

I love MyDisneyExperience it’s pretty easy to figure out and it’s great whether your planning a vacation or you have an annual pass and are able to go often. I live a couple hours from Disney and it’s nice to be able to plan even the day of and get some fastpasses, dining reservations, and check wait times or times of parades.
The only thing is MyDisneyExperience does crash way too much. I was about to get a fastpass for 7 dwarves minetrain and boom it crashed on me. Super disappointed since that’s such a hard pass to get. Not a huge deal for me since I have the ability to go often but I know this would be upsetting for someone that is planning a trip and has to travel a long distance.
I agree a fastpass notification would be great, MyDisneyExperience being faster and not crashing would be the best thing though

by Ugdfdgisewsgh

After spending an hour on the phone with support to clear up the mess made by some very excited adults in our party, I was told that it’s actually very common for duplicates and triplicates of people to be made and shared in the family and friend lists when people start connecting; leading to tickets being assigned to the wrong place, etc.

My simple idea to fix this would be to change the wording under “How will you add this Guest?” It should say “Find through a Connection’s Party” or “Add a Managed Guest (recommended for small children and other dependents that will not have an individual Disney Account)” or “Invite this Guest to Connect by Email (recommended for teens and adults).” Those last two options should THEN open the menu to add biographic information. Once this information is input, MyDisneyExperience should check for duplicates within the parties of connected guests and give a warning that “You only need to Connect with the Adult who manages this Guest, not the person individually.” This would prevent a deluge of emails with different invitations as well as prevent duplicates!

by Cooking Organist

I downloaded My Disney Experience for a one-day visit back to WDW. In the rare cases in which logging in was actually successful, it took a long time and used many % of my battery’s charge. Usually, logging in failed, and I had to force MyDisneyExperience to quit, having accomplished nothing but draining more juice from my battery, already a precious commodity on a busy Disney day, when recharging is difficult to arrange.

In addition to MyDisneyExperience ’s own problems, I have a bigger criticism: Disney has taken all the joy of spontaneity out of a theme park visit. Everything has to be booked weeks in advance or the Guest is assured a day full of long lines, missed opportunities, limited dining options, and general disappointment. Standing in long lines was never fun, but having to plan a day at WDW like a military advance on an enemy nation is no improvement. It’s a shame that Guests who might want to let inspiration and surprise be a part of their day are likely instead to feel deprived of not just some but all of the resort’s highlights, and as if both their time and money was wasted. FastPass+ is a real joy-killer.

by Amanda Saso

We too love Disney and spend every new year holiday with them. Why in God’s name can the resort not get your park tickets linked to your magic band??? Going to customer service at the park is horrible!!! A little bit on my magical experience dies when the resort staff says they do not have that ability. Why????? Also, the new hall of presidents is horrible! New voice (I miss Morgan Freeman) and new theme. I’m sure it’s to prevent the audience from booing our current president but it’s still just not the same. Your staff that works before the fireworks are exhausted I’m sure but still quite rude. ( both feet have to be inside the white line! ) we were not allowed to be in one section because it was full and moved across then 30 minutes before the show, it was packed with more people than before. Even not during the holiday season the staff has lost something. 10 years ago they were awesome and fun. Now they’re hurried teenagers pushing you to “get out of the way” and talking over you when you’re asking a question. I hope they can get it back one day.

by Emilyjohnson4848

While I understand your dismay as well as concern, I believe that it was improper to rate the my Disney experience app so poorly. There are wait times and photo-pass options right handy whenever you need them, and yes MyDisneyExperience logs in every-time you use it, but only to prevent theft and improper activities. I am a huge fan of Disney, I have visited many times with my family and I enjoy it very much, many times the my Disney experience app has helped us to plan our meals and fast passes, and gotten us out of trouble planning and prepping, we know where to go and where to be, when we want to be there. As a long time Disney lover, I suggest that you take your concerns and badmouthing elsewhere, because the designers of MyDisneyExperience have work to do, keeping many families’ schedules and vacations happy and magical. I don’t mean to cause trouble, but just as you came out and expressed your discrepancies to the people who try so hard to help you, I decided to express my discrepancies with an ungrateful user. Thank you!