SonoHealth app not working? crashes or has problems?

SonoHealth Status

Last Updated on 2020-04-17 by SonoHealth.org

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Common SonoHealth Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SonoHealth app on iOS and Android devices. Solve all SonoHealth app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SonoHealth iPhone Issues and Solutions

SonoHealth iOS app crashes, not working, errors
SonoHealth iOS app network issues
SonoHealth on iOS has black/white screen

SonoHealth Android App Issues and Solutions

SonoHealth has errors/crashing/not working
SonoHealth server network connectivity issues
SonoHealth has black screen

SonoHealth iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SonoHealth app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SonoHealth app crashes or not working on Iphone (iOS):

Close and restart the SonoHealth app on iPhone
Update SonoHealth app to the Latest Version for iOS
Uninstall and reinstall SonoHealth iPhone app
Update your iPhone to the latest iOS version

Fix SonoHealth on iPhone unable to connect to server/internet connection issues::

To resolve SonoHealth network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SonoHealth black/white screen (blank screen) on iPhone:

Follow the SonoHealth iOS app troubleshooting guide Here →

SonoHealth Android App Issues and Solutions

Fix SonoHealth not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SonoHealth app issues:

Force Stop the SonoHealth App
1. On android, goto "Settings" » click SonoHealth app. » click "Force Stop".

Update SonoHealth to the latest version on PlayStore

Clear SonoHealth App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SonoHealth app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SonoHealth.

Fix SonoHealth unable to contact server/ SonoHealth internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SonoHealth » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SonoHealth » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SonoHealth on android.

Solve SonoHealth black/white screens issue on Android:

Follow the SonoHealth android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SonoHealth.org, developers of SonoHealth.

About this app

Sync your EKGraph device to your smart device to view your results and ECG strips right on your smart device. this app works with the FDA cleared EKGraph device. Simply hold the EKGraph in your palms (or 3 other ways) and get a medical grade ECG in 30 seconds or less. NOTE: Use of App requires an EKGraph device from this app. Including: No Abnormalities, Arrhythmia, Bradycardia, Tachycardia, Missed Beat, VPB (Ventricular Premature Beat) and more! Save, print or email your ECG strips to your family or your doctor! Receive an instant result with over 10 classifications. Anytime, Anywhere, no wires needed.