LUUP app not working? crashes or has problems?

LUUP Status


I have a problem with LUUP

Are you having issues? Select the issue you are having below and provide feedback to LUUP.




⚠️ Most reported problems ⚠️

Not working
100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with LUUP - RIDE YOUR CITY? Report Issue




Common LUUP Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LUUP app on iOS and Android devices. Solve all LUUP app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. LUUP iPhone Issues and Solutions

  2. LUUP Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Luup, Inc., developers of LUUP.




About this app

Rates for Tokyo, Kyoto City, Yokohama, Kobe, Nagoya and Hiroshima are as follows. *Currently, the same fee applies to both e-scooters and bicycles. *Prices may differ in areas other than those listed above.  "this app" is a sharing service that allows you to ride small e-bikes and e-scooters around town from anywhere and return them to the place you choiced.  Parkings are densely located in the service area, so you can ride right when you want to, without having to walk for a long time to the parking.  The service is currently available in Tokyo, Osaka, Kyoto, Yokohama, Utsunomiya, Kobe, Nagoya and Hiroshima!  FIRST TIME COUPON [NEWRIDE] FOR A FREE 30 MINUTE RIDE!  Please use this service for commuting to work, school, shopping, and other places that are a little too far to go on foot! 1. No license required!  Although the vehicle is designed to be small, it is powerful, and anyone can ride it stably without getting tired.  You can ride an e-scooter after passing age verification and a traffic rules test. 2.  You can ride an e-scooters if you are 16 years old or older!  Procedures to use are completed via LUUP and the ride begins.  Payment is also made through LUUP , so all you need is a mobile phone. 3.  You can use the service immediately after downloading.  It is perfect for sightseeing or cycling for a change of pace. 5.  Membership registration is free!  You can check the parking map from the this app app. 2. 4.  You can start using it today!