LUUP - RIDE YOUR CITY Reviews

LUUP - RIDE YOUR CITY Reviews

Published by on 2024-07-08

๐Ÿท๏ธ About: FIRST TIME COUPON [NEWRIDE] FOR A FREE 30 MINUTE RIDE! * *[NEWRIDE] Coupons are valid in: Tokyo, Osaka City, Kyoto City, Yokohama, Utsunomiya, Kobe, Nagoya, Hiroshima Ride e-scooters/e-bikes at a discount! "LUUP" is a sharing service that allows you to ride small e-bikes and e-scooters around town from anywhere and return them to the place you choiced. The service is currently available in Tokyo, Osaka, Kyoto, Yokohama, Uts.


       


Overall Customer Experience ๐Ÿ˜Ž


๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜  Negative experience
37.0%

๐Ÿ™„๐Ÿ’…๐Ÿซฅ Neutral
33.8%

๐Ÿ˜Ž๐Ÿ‘Œ๐Ÿ”ฅ Positive experience
29.2%

~ from Justuseapp.com NLP analysis of 410 combined software reviews.



Read 12 Customer Service Reviews ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

4.8 out of 5

NO foreign language support

2024-10-16

In case of trouble, there is absolutely NO foreign language support.

Doesnโ€™t work after downloaded

2024-08-24

Display ssl error, cannot add credit card even if I changed cards.
Customer service not helpful.
Waste time.
Disappointed with the experience

Rides donโ€™t work

2024-09-26

Went to 5 different scooters and bikes and all had errors occurring and didnโ€™t let us ride it

Payment wonโ€™t accept

2024-08-18

It wonโ€™t accept my credit card, including trying my Apple Card. It doesnโ€™t accept Apple Pay, which would be convenient. Canโ€™t add a payment method via the web site. So this app is dead to me. Canโ€™t use it.

Doesnโ€™t work with a California driving license

2024-09-26

Wouldnโ€™t accept my CA driving license and so was not able to verify my age which is required to use their electric scooters

Trash

2024-08-18

Cant unlock and lock bikes. Waited 45 minutes for nothing. ๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Žbich as niga

Rent App

2024-10-16

Be nice if app had English option since your promo materials in app store are in English. Thanks

Always fun

2024-10-16

Even foreigners can use them in Japan. App is in English. Driving lessons are useful.

the best!

2024-10-16

absolutely the best way to get around Tokyo! Super easy, phenomenal customer service, a ton of fun!

So convenient

2024-10-16

So helpful in getting around

Great experience

2024-10-16

Bike ride was fun and allowed the opportunity to view city

Awesome time in Tokyo

2024-10-16

Had a great time with friends riding these 10/10 would recommend!



Is LUUP Safe? ๐Ÿค—๐Ÿ™


Yes. LUUP - RIDE YOUR CITY is very safe to use. This is based on our NLP (Natural language processing) analysis of over 410 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for LUUP Is 44.2/100.


Is LUUP Legit? ๐Ÿ’ฏ


Yes. LUUP - RIDE YOUR CITY is a totally legit app. This conclusion was arrived at by running over 410 LUUP - RIDE YOUR CITY User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LUUP Is 95.2/100..


Is LUUP - RIDE YOUR CITY not working? ๐Ÿšจ


LUUP - RIDE YOUR CITY works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with LUUP - RIDE YOUR CITY? Post a Review




Features

"LUUP" is a sharing service that allows you to ride small e-bikes and e-scooters around town from anywhere and return them to the place you choiced.

Parkings are densely located in the service area, so you can ride right when you want to, without having to walk for a long time to the parking.

Although the vehicle is designed to be small, it is powerful, and anyone can ride it stably without getting tired.

You can ride an e-scooter after passing age verification and a traffic rules test.

Procedures to use are completed via the app and the ride begins.

You can check the parking map from the LUUP app.

Payment is also made through the app, so all you need is a mobile phone.

It is perfect for sightseeing or cycling for a change of pace.

You can use the service immediately after downloading.

Rates for Tokyo, Kyoto City, Yokohama, Kobe, Nagoya and Hiroshima are as follows.

*Currently, the same fee applies to both e-scooters and bicycles.

*Prices may differ in areas other than those listed above.

Please see the LUUP help page for details.

- iPhone 6 or earlier and iPhone SE are not supported.

  Customer Service/Support
Developer:
Luup, Inc.

Contact e-Mail:

Website:
๐ŸŒ luup.sc

Privacy Policy: