LUUP - RIDE YOUR CITY Reviews

LUUP Reviews

Published by on 2025-03-17

🏷️ About: FIRST TIME COUPON [NEWRIDE] FOR A FREE 30 MINUTE RIDE! * *[NEWRIDE] Coupons are valid in: Tokyo, Osaka City, Kyoto City, Yokohama, Utsunomiya, Kobe, Nagoya, Hiroshima Ride e-scooters/e-bikes at a discount! "LUUP" is a sharing service that allows you to ride small e-bikes and e-scooters around town from anywhere and return them to the place you choiced. The service is currently available in Tokyo, Osaka, Kyoto, Yokohama, Uts.


       


Overall Customer Experience 😎


🤬 Negative experience
37.0%

🫥 Neutral
33.8%

😎 Positive experience
29.2%

~ from Justuseapp.com NLP analysis of 743 combined software reviews.



Read 12 Customer Service Reviews 😠💢

4.9 out of 5
Doesn’t work after downloaded

Display ssl error, cannot add credit card even if I changed cards.
Customer service not helpful.
Waste time.
Disappointed with the experience

Rides don’t work

Went to 5 different scooters and bikes and all had errors occurring and didn’t let us ride it

NO foreign language support

In case of trouble, there is absolutely NO foreign language support.

Payment won’t accept

It won’t accept my credit card, including trying my Apple Card. It doesn’t accept Apple Pay, which would be convenient. Can’t add a payment method via the web site. So this app is dead to me. Can’t use it.

Trash

Cant unlock and lock bikes. Waited 45 minutes for nothing. 👎👎👎👎👎bich as niga

Doesn’t work with a California driving license

Wouldn’t accept my CA driving license and so was not able to verify my age which is required to use their electric scooters

Rent App

Be nice if app had English option since your promo materials in app store are in English. Thanks

Great experience

Bike ride was fun and allowed the opportunity to view city

the best!

absolutely the best way to get around Tokyo! Super easy, phenomenal customer service, a ton of fun!

Always fun

Even foreigners can use them in Japan. App is in English. Driving lessons are useful.

Awesome time in Tokyo

Had a great time with friends riding these 10/10 would recommend!

So convenient

So helpful in getting around



Is LUUP Safe? 🙏

Yes. LUUP - RIDE YOUR CITY is very safe to use. This is based on our NLP (Natural language processing) analysis of over 743 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for LUUP Is 44.2/100.

Safety Analysis

92.6% of users say app is Safe 👍
92.6%

4.5% of users have Some Concerns ⚠️
4.5%

2.9% of users say app is Risky 🚨
2.9%


Is LUUP Legit? 💯

Yes. LUUP - RIDE YOUR CITY is a totally legit app. This conclusion was arrived at by running over 743 LUUP - RIDE YOUR CITY User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LUUP Is 95.2/100..

🔏 Privacy & Data Safety

LUUP collected the following data from you:

  • Data Used to Track You:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Diagnostics

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Features

"LUUP" is a sharing service that allows you to ride small e-bikes and e-scooters around town from anywhere and return them to the place you choiced.

Parkings are densely located in the service area, so you can ride right when you want to, without having to walk for a long time to the parking.

Although the vehicle is designed to be small, it is powerful, and anyone can ride it stably without getting tired.

You can ride an e-scooter after passing age verification and a traffic rules test.

Procedures to use are completed via the app and the ride begins.

  Contact Support
Developer:
Luup, Inc.

Contact e-Mail:

Website:
🌐 luup.sc