Contact LUUP Support
Company Name: Luup, Inc.
About: FIRST TIME COUPON [NEWRIDE] FOR A FREE 30 MINUTE RIDE! *
*[NEWRIDE] Coupons are
valid in: Tokyo, Osaka City, Kyoto City, Yokohama, Utsunomiya, Kobe, Nagoya,
Hiroshima
Ride e-scooters/e-bikes at a discount!
"LUUP" is a sharing service
that allows you to ride small e-bikes and e-scooters around town from anywhere
and return them to the place you choiced. The service is currently available in
Tokyo, Osaka, Kyoto, Yokohama, Uts.
LUUP Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Luup, Inc.
Verified email ✔✔
E-Mail: support@luup.co.jp
Website: 🌍 Visit LUUP Website
Privacy Policy: https://luup-prod.web.app/privacy_policy.html
Developer: Luup, Inc.
3 Most reported problems 😔💔
Trash
by Doglord0.7
Cant unlock and lock bikes. Waited 45 minutes for nothing. 👎👎👎👎👎bich as niga
Payment won’t accept
by Tldriver
It won’t accept my credit card, including trying my Apple Card. It doesn’t accept Apple Pay, which would be convenient. Can’t add a payment method via the web site. So Luup is dead to me. Can’t use it.
Doesn’t work with a California driving license
by Candyland66
Wouldn’t accept my CA driving license and so was not able to verify my age which is required to use their electric scooters
Have a Problem with LUUP - RIDE YOUR CITY? Report Issue
Why should I report an Issue with LUUP - RIDE YOUR CITY?
- Pulling issues faced by users like you is a good way to draw attention of LUUP - RIDE YOUR CITY to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a LUUP - RIDE YOUR CITY customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LUUP - RIDE YOUR CITY.
