Are you having issues? Select the issue you are having below and provide feedback to Arctic King.
- App can't stay connected to one window AC unit
- App is listed as "offline" after working fine for hours or sometimes days
- Time consuming and unnecessarily complex operation required to delete the unit and then re-add the same unit just to regain temporary iPhone control of it
Schedule is not updating the Artic King
Can’t get a connection with app
Complete guide to troubleshoot Arctic King app on iOS and Android devices. Solve all Arctic King app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GD Midea Air-Conditioning Equipment Co., Ltd., developers of Arctic King.
Use our cloud service to control your room air conditioner from anywhere with your login and password – inside your home or business or outside with any internet connection. 4. Exclusive Scheduling setup: customize your air conditioner to turn on and off according to your schedule. With the Arctic King App, you can use all the features of your air conditioner and control it from wherever you are. Check your Arctic King air conditioner for compatibility. 1. 2. Exclusive Sleep Curve setup: customize overnight temperature settings the way you like them. 5. You can even remotely set the temperature so that your home is just the way you like it when you arrive. For more information about usability and compatibility, please refer to your product’s user manual.