Contact Arctic King Support
Company Name: GD Midea Air-Conditioning Equipment Co., Ltd.
About: With the Arctic King App, you can use all the features of your air conditioner
and control it from wherever you are. You can even remotely set the temperature
so that your home is just the way you like it when you arrive.
Arctic King Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Arctic King. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Arctic King. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 12 Customer Service Reviews 😭😔💔
I called on sept. 18/2023 and explain the problem they gave me a case no. 111946784 and I haven't heard since! Email a few times but no succes, try to call no one is there to take your call.... Sincerly
I need a manual for a wwk08cr81n air conditioner where can I get one
We have a cond.horiz.window 8000bu wh 239.20gp Our remote control will not turn the unit on. We have have replaced the battery and it still will not turn the unit on. We can turn the unit itself on but the Remote will not work.. Our warranty was just up May10th but we did not need the air-conditioning until this week. Can you provide us with a new Artic King Remote Control ? Thank You, Garry & Carol Janzen
remote for model# wppd14cr8n air conditioner stopped working i sent in product registration card 4/27/2018 i am disabled and i need the remote can i buy a new one thank you for your help
can you please tell me where the controls are so I can start my new artic kind 3 cu freezer
can you please tell me where the controls are so I can start my new artic kind 3 cu freezer
Have enjoyed our air for 6yrs but now needs recharged or service please contact me this is a wall unit in a new house
How does one get the electric cord out of the Arctic King storage box and hooked up to an electrical outlet. Is it to be pulled out - won't bludge after an inch or so. Or is the plate cover to be taken out - if so how? Thank you, Del
where can I find a air filter for arctic king model ap07sewba1rcm air conditioner
Waste of time
by Stuou812
If you are hoping to control the unit by either this App or a third party device then I suggest you buy a different AC unit or brand. I have never tried to develop an app but I don’t advertise that I can or offer one to control anything I sell. This app is a joke and complete waste of time and energy to connect. It doesn’t matter what you do or how many times you do it it doesn’t connect so you cannot under any circumstances control the unit with your smart device or third party device, such as Alexa or Google home. I am disabled and have connected many devices and can say with confidence that I know how to do it and this ac unit will not connect to my WiFi. FACT! I would not have even given that lonely single star but I cannot leave a review or vent my frustrations without it.
Really terrible and useless app.
by 66GlobeTrotter
This app can’t stay connected to one window AC unit. I have a WiFi router positioned within inches of the AC and the AC is the ONLY device using this router, yet all the support people can say is “sorry”. The AC connects and stays connected as long as I don’t shut the AC off, or if a butterfly doesn’t flap it’s wings on the other side of the world. There is no explanation for why the unit is listed as “offline” after working fine for hours or sometimes days. The worst part is the time consuming and unnecessarily complex operation required to delete the unit and then re-add the same unit just to regain temporary iPhone control of it.
Frustrated
by Revenge_of_Skullkid
Got my ac connected to my WiFi with no problem then my power went off for awhile then came back on. When I went to try to turn on my ac with the app it said it was offline and when I tried to it said something and it wouldn’t let me so I deleted it and tried doing everything all over again but it still wouldn’t let me and I tried connecting my ac to my WiFi and had a really hard time and I’m so frustrated because I can’t connect my ac to my WiFi…
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