Smoothie King app not working? crashes or has problems?

Smoothie King Status


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Are you having issues? Select the issue you are having below and provide feedback to Smoothie King.



⚠️ Most reported problems ⚠️
Login
44.8%

Not working
35.4%

Something else
10.9%

Account
3.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Smoothie King Problems 🔥

- Customers who order online don't get their orders before those who walk in

- Delivery partner had no details of the order

- Errors that the ‘network is down’

- Slow to pull up the main menu

- Rarely remembers past orders

- Tells user that the menu item has changed and needs to be re-added

- App crashes or needs to be hard closed to get loading screens to work

- Lost reward for free 20oz smoothie



📋 21 Reported Issues:

S
Sara Curry 2024-04-04

Login not loading on app or website. Keeps crashing as soon as I try to login.

C
Claire 2024-03-10

Payment doesn’t work whatsoever

M
Mark Pate 2024-02-25

I cannot log in and it will not email me to change password. Phone number under 318-436-6527

J
Joseph Norman 2024-02-23

This app has SEVERE development issues. No one responding publically and no way to speak with anyone in person.

D
Devon Edward White 2023-11-02

On the register screen it says email is invalid

D
Diana Vo 2023-10-10

I logged out of app and now I can’t login. Deleted and reinstalled app, still no luck. Same issue on website. Can’t login

D
Diana 2023-07-07

My past orders aren't showing on the app. Where are they?

K
Kerry Kier 2023-06-15

The app will only let me add one item. I'm trying to add two more items. How do I add the additional items?

P
Pam Brown 2023-06-12

My code to purchase will not show up. Only shows up to redeem points.

C
Crystal 2023-06-02

App will not allow me to log in on new phone. I have been trying to log in and order for over an hour with no luck no matter how many times I’ve reset my password. Please fix this issue, you have lost a customer until you do.

S
Saycee 2023-05-25

New phone install the smoothie king app everytime I tried to log in it says error occured tried resetting the password still gave me same error message

E
Ebony 2023-05-23

Everytime I try logging in I keep getting an error has occurred message. I tried Uninstalling and reinstalling, rebooting my phone and nothing is working. I can't get in.

L
Leonardo Brown 2023-05-22

When I try to login to the app it keeps saying an error has occured.

C
Chrissy Rolley 2023-05-22

I downloaded the app yesterday and signed up for rewards however when I try to sign in it says and error has occurred. I tried changing my password and still get the same error. I uninstalled and installed again and I got the same message again. I tried changing my password which was successful but still get the error when I try to sign into the app. This is very frustrating. Who can help?

J
Julie 2023-05-21

Just bought new phone and app wont let me login. Keeps saying error . Even when I change my password. Very frustrating!!!!!!!!

R
Robin 2023-05-19

App will not take me to my cart to pay for my order and redeem my Friday free upsize coupon in the app. It says "Ordering is closed midnight-10:45pm" which makes no sense because that would mean the store is not open. When in fact they are open.

E
Eric R Lindsey 2023-04-26

To whom it may concern: I am messaging y'all because for some strange, eerie, and weird reason the Smoothie King app won't allow me to log back in. I got a new phone and I logged out my old phone so that I could log into the new phone. Everytime I try logging in it says error an error has occurred and it won't allow me to login. I don't know what's going on here but I was hoping that I can get some type of assistance to see what's the problem 😕

S
Stacie Taylor 2022-09-09

When we order smoothies from our app it won’t pull up Peanut Butter as an add in. Called my store and they said they have Peanut Butter so had to order from my app then run in to have them add Peanut Butter which made it really annoying to order. Example ordered Chocolate Gladiator and wanted PB but the app wouldn’t give it to us.

S
Stacie Taylor 2022-09-09

When we order smoothies from our app it won’t pull up Peanut Butter as an add in. Called my store and they said they have Peanut Butter so had to order from my app then run in to have them add Peanut Butter which made it really annoying to order. Example ordered Chocolate Gladiator and wanted PB but the app wouldn’t give it to us.

C
Claudia Mason 2022-06-24

Every time I log onto the app it tells me that there is a connection error. Network unreachable. I’ve restarted the app I’ve deleted the app and re-download it and nothing seems to work.

M
Maria Arias 2022-06-18

Smoothie King App hasn’t been allowing customers to order more than one smoothie at a time per purchase.

Showing 1-21 of 21 reported issues:

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Developer: Smoothie King Franchises, Inc.