KVB-App app not working? crashes or has problems?

KVB-App Status

Last Updated on 2024-09-06 by Kölner Verkehrs-Betriebe AG

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30 User reports:
App has problems

User reports 30

⚠️ Most reported problems ⚠️

Not working

43.3%

23.3%

Connection

16.7%

Crashes

10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with KVB-App? Report Issue

Common KVB-App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KVB-App app on iOS and Android devices. Solve all KVB-App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KVB-App iPhone Issues and Solutions

KVB-App iOS app crashes, not working, errors
KVB-App iOS app network issues
KVB-App on iOS has black/white screen

KVB-App Android App Issues and Solutions

KVB-App has errors/crashing/not working
KVB-App server network connectivity issues
KVB-App has black screen

KVB-App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KVB-App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KVB-App app crashes or not working on Iphone (iOS):

Close and restart the KVB-App app on iPhone
Update KVB-App app to the Latest Version for iOS
Uninstall and reinstall KVB-App iPhone app
Update your iPhone to the latest iOS version

Fix KVB-App on iPhone unable to connect to server/internet connection issues::

To resolve KVB-App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KVB-App black/white screen (blank screen) on iPhone:

Follow the KVB-App iOS app troubleshooting guide Here →

KVB-App Android App Issues and Solutions

Fix KVB-App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KVB-App app issues:

Force Stop the KVB-App App
1. On android, goto "Settings" » click KVB-App app. » click "Force Stop".

Update KVB-App to the latest version on PlayStore

Clear KVB-App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KVB-App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KVB-App.

Fix KVB-App unable to contact server/ KVB-App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KVB-App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KVB-App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KVB-App on android.

Solve KVB-App black/white screens issue on Android:

Follow the KVB-App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kölner Verkehrs-Betriebe AG, developers of KVB-App.

About this app

The KVB-App provides time tables, trip planning, navigation as well as a ticket shop for busses and trains in the area of Cologne and around. Beside the trip planner and discruption information you are able to get live data for your station. The KVB-App offers all information about KVB-Rad, Car-Sharing and Taxi-Ruf in Cologne. You can register yourself an account, localize vehicles and bicycles and you are able to book a bicycle/care directly. The KVB-App will be updated and enhanced with new features and functions frequently.