KVB-App Status

Last Updated on 2026-03-03 by Kölner Verkehrs-Betriebe AG

I have a problem with KVB-App

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Most reported problems

Not working

50.0%

40.0%

Connection

10.0%

Common KVB-App Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve KVB-App network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the KVB-App App
1. On android, goto Settings » KVB-App » click [Force Stop]

Clear KVB-App App Cache and Data:
1. On android, goto Settings » Apps » KVB-App » Storage » click [Clear Data] option. This clears both data and cache.
2. restart KVB-App.

On android, goto Settings » Apps or Manage Apps tab.
Click KVB-App » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto KVB-App » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch KVB-App

E-Mail: [email protected]

Website: 🌍 Visit KVB-App Website

Privacy Policy: https://www.kvb.koeln/unternehmen/datenschutz/index.html

Developer: Kölner Verkehrs-Betriebe AG

Apr 17, 2026, 04:24 PM
a iOS user from Frankfurt am Main, Germany reported problems with KVB-App : Connection
Apr 12, 2026, 05:07 PM
a iOS user from Kassel, Germany reported problems with KVB-App : Login
Jan 29, 2026, 04:17 PM
a iOS user from Cologne, Germany reported problems with KVB-App : Login
Jan 29, 2026, 03:20 PM
a iOS user from Cologne, Germany reported problems with KVB-App : Login
Jan 03, 2026, 07:43 PM
a AndroidOS user from Bonn, Germany reported problems with KVB-App : Not working
Oct 04, 2025, 06:07 PM
a Linux user from Cologne, Germany reported problems with KVB-App : Not working
Sep 12, 2025, 02:22 PM
a Windows user from Stuttgart, Germany reported problems with KVB-App : Not working
Aug 01, 2025, 10:22 AM
a iOS user from Cologne, Germany reported problems with KVB-App : Login
Jun 26, 2025, 06:04 AM
a AndroidOS user from Cologne, Germany reported problems with KVB-App : Not working
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