Avenza Maps app not working? crashes or has problems?

Avenza Maps Status

Last Updated on 2025-02-03 by Avenza Systems Inc.

I have a problem with Avenza Maps

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40 User reports:
App has problems

User reports 40

⚠️ Most reported problems ⚠️

Not working

50.0%

Crashes

23.9%

Something else

13.0%

Connection

8.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Avenza Maps Problems 🔥

- Unable to share recorded “track” via a simple text

- Errors in downloading maps

- Poor search engine in built-in map store

📋 6 Reported Issues:

Abdul Asis 2023-11-19

Tidak bisa apload peta pdf

Mike McCall 2023-06-16

Why do my PDF files when trying to open from my email go to Avenza app and then I'm unable to open them? I would like to stop PDF's that I open from going to Avenza. thanks

Željko Belša 2023-02-19

I can't start the Avenza maps application on the Huawei 10 mobile phone at all. On the Huawei 20 mobile phone, the Avenza maps application does not have access to purchased maps, downloaded free maps and maps downloaded from other sources. When I try to log in with the email address zeljko.belsa@redacted, I get the following message: „A password reset link has been sent to your email“.

Chuck 2022-06-12

My blue dot locator on my maps is not in the correct location

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Megan Strickland 2022-06-08

Really need these to work and not sure why it keeps crashing. It is the only download version for state park hiking trails. Please help me with this.

Mark Nagel 2022-05-31

When I load the 2020-2021 Douglas County Summer ATV Trail Map (Map Store Product 1120586) it shows in my maps but crashes whenever I try to load it.

Showing 1-6 of 6 reported issues:

Have a Problem with Avenza Maps: Offline Mapping? Report Issue

Common Avenza Maps Problems & Solutions. Troubleshooting Guide

Table of Contents:

Avenza Maps iPhone Issues and Solutions

Avenza Maps iOS app crashes, not working, errors
Avenza Maps iOS app network issues
Avenza Maps on iOS has black/white screen

Avenza Maps Android App Issues and Solutions

Avenza Maps has errors/crashing/not working
Avenza Maps server network connectivity issues
Avenza Maps has black screen

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Avenza Maps iPhone Issues and Solutions

How to fix Avenza Maps app crashes or not working on Iphone (iOS):

Close and restart the Avenza Maps app on iPhone
Update Avenza Maps app to the Latest Version for iOS
Uninstall and reinstall Avenza Maps iPhone app
Update your iPhone to the latest iOS version

Fix Avenza Maps on iPhone unable to connect to server/internet connection issues::

To resolve Avenza Maps network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Avenza Maps Android App Issues and Solutions

Fix Avenza Maps not working on Android, crashes, errors or is unresponsive:

Force Stop the Avenza Maps App
1. On android, goto Settings » Avenza Maps » click [Force Stop]

Update Avenza Maps to the latest version on PlayStore

Clear Avenza Maps App Cache and Data:
1. On android, goto Settings » Apps » Avenza Maps » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Avenza Maps.

Fix Avenza Maps unable to contact server/ Avenza Maps internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Avenza Maps » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Avenza Maps » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Avenza Maps