Attain Status
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problems reported in the last 24 hours
Summary of Attain Problems 😠👌🔥
- Unable to order Apple Watch through the app
- App kept freezing when trying to order Apple Watch
- Had to pay up front to get the app to work
- Goals were increased and require to work out every single day
- Weekly workout activity goal is missing after the update
41 Reported Issues: 😵🆘🛟🚨📢
The app is not connecting to their servers. Since Thursday, I continually get a message that there's a problem with the servers, and info may be out of date. Or it keeps saying that my watch has shipped and to pair it when it arrives. I already had it successfully paired! I called support on Friday and they said their network was busy from so many people logging in and I should just wait it out until it calms down on the weekend. Well, here it is Saturday, and still not working. She said to call back Monday if it still didn't work then. Very unhappy about this. If I knew it would be this much trouble I wouldn't have ordered the watch. I had it working for all of half a day.
I’m having trouble with my Attain app; three days now. I can’t get past the login. I received messages stating that something is wrong on your end and to try again later. I called and spoke with a “support” representative who informed me that the “network was busy” and to try later. This is unbelievable, what is really going on with the app? This issue is day four fo me.
My Attain app suddenly went missing from my watch. I don’t want to remove or delete the app from my phone for fear of losing it entirely. It’s working fine on my phone but where did the Apple Watch app go?
Attain app disappeared from my Apple Watch . I searched the App Store on my watch but no matches. How do I get it back on my Apple Watch.
Attain app has disappeared from my iwatch. Iphone is still rceiving data and recording. How do I get the app to show/reinstall on my iwatch?
Attain signed me out. Has done this several times. When I tried to sign in, it stalls on a white screen.
I can't seem to get past the login page where it says "get started." Tried deleting and redownloading it––nothing. Once I tap "get started," it just infinitely loads without bringing anything up. Tried different internets, too, and tried LTE.
Keeps freezing up and says something is wrong in our end retry. Nothing happens. Not worth the trouble
Attain app not working. Attempted to uninstall. I am on iphone. I open the app, and choose get started. I then am proceeded to looping a load screen of the attain website, but the page is white. It keeps attempting to load. Wifi is secure and my data roaming is on as well.
My app does not open past the intro all pink screen. I'm on android. I've tried deleting cache, data and I've uninstalled and re-installed. help please. thanks.
My attain app is no longer working. I miss it. I tried to reinstall it and it the wheel keeps turning and the app does not open. Can someone help me figure this out?
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Common Attain Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Attain app on iOS and Android devices. Solve all Attain app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Aetna Life Insurance Company, developers of Attain.
The this app app combines your health history with Apple Watch® activity to offer personalized goals*, achievable actions, and rewards. • Earn rewards for hitting daily active calorie goals. • Get reminders for important healthy actions: flu shot and other vaccinations; scheduling primary care visits and screenings; and refilling and picking up prescriptions. • Get tips to sleep better, improve nutrition and increase mindfulness. • Build healthy habits through challenges and daily activity. • Get support for serious health moments, such as finding lower-cost options for lab and imaging tests like MRIs. If you have a medical condition that prevents you from meeting your goals, or if your doctor advises you not to take part in physical activity, there may be an opportunity for you to earn the same reward in a different way. **Eligibility for particular incentives varies by health plan type and location, including availability of Apple Watch as a reward. Meet your weekly activity goals and complete healthy actions to earn enough points each month to cover your Apple Watch payment (if eligible). If you already have your own Apple Watch, you can use your points on gift cards from popular retailers. *Goals and suggested health actions should not replace your doctor’s advice. Hit your activity goals and complete healthy actions to earn points. Activity from your Apple Watch — along with your Aetna health history — powers the program. You will use the points you earn in this app to cover all or part of the monthly payment of your Apple Watch. Please note that some models of Apple Watch may have different compatibility requirements. Some healthy actions are based on your personal health history. Earn rewards for healthy actions. Participation in this app requires an iPhone 6S or later running iOS 13 or later, and an Apple Watch Series 1 or later. Download this app by Aetna® and sign in to see if you are eligible to participate, and which rewards are available to you if you are. Activity goals are based on your weight and sex. Or use your points to get gift cards from popular retailers. Other eligibility and participation requirements, including certain state restrictions and exclusion, may apply. The this app program is available to Aetna commercial medical members aged 18 and above and with participating plans.
