Boomplay app not working? crashes or has problems?

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30 User reports:
App has problems
 User reports 30

⚠️ Most reported problems ⚠️
Something else
55.2%

Not working
22.4%

Audio
10.4%

Account
4.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Boomplay Problems 🔥

- Only qualify for airtime once in 7 days

- Removed some music, albums, and cannot download songs

- Cannot listen to songs

- Cannot see songs downloaded before

- Copyright does not support user's territory

📋 37 Reported Issues:

Вероника 2024-01-02

Когда я слушаю свой плейлист иногда включается рандомная песня(это очень бесит). Можете подсказать как это убрать?

F
Francis 2023-09-25

Boom play is not making any sounds on my phone redmi note 10

W
Winnie 2023-07-24

It keeps on stopping while playing music

R
Ruto Victor 2023-07-12

Says'sorry,the copyright owner does not make this available in the this territory '

⚠️ Troubleshoot | Report Issue ⚠️
I
Idorenyin 2023-07-08

My music 🎶 always keep stopping when I play music on boomplay

J
Jofren Preparatory School 2023-06-14

What ever song I select it keeps stopping at some point.

M
Matthews Magodiela 2023-06-10

Boomplay not responding

W
Wisdom 2023-04-03

Every time I play music using boomplay it stops when I open other app why

S
Scarlett Michael 2023-03-10

I'm Downloading Music On My Boomplay And I Want To Pause The Download But My Boomplay Music App Keeps Even I'm Trying To Download More Music

⚠️ Troubleshoot | Report Issue ⚠️
A
Audrey Kayela 2023-02-27

I cannot add songs in my boomplay playlists, I would like to know why??

B
Benjamin Kirekixcz 2023-02-26

My boomplay plays songs then halfways it stops playing.plays songs then cuts it

O
Olerato 2023-02-24

Every time I play music using boomplay it stops when I open other app why

P
Peter Kuja 2023-01-28

My boomplay doesn't play? On play button is faint

W
Wisdom Sikumba 2023-01-11

My boom play isn't showing local songs even when I scan it, it still shows no songs.

⚠️ Troubleshoot | Report Issue ⚠️
M
Mohamed Kamara 2022-12-23

My boom playe is keep on getting stop while music is playing

N
Neuville 2022-11-29

Anytime I tried to play music on my boomplay app it doesn't play ion know why... Other songs are playing aside from the songs I downloaded on the app and it keeps crshing when i open other apps

S
Sacreor 2022-11-29

Anytime I tried to play music on my boomplay app it doesn't play ion know why... Other songs are playing aside from the songs I downloaded on the app amd it keeps crashing when inopen another app

K
Kingcjofficials 2022-11-24

Each time I tried tried playing songs with my bloom play app in my phone, it keeps crashing

T
Temi 2022-11-07

Anytime I tried to play music on my boomplay app it doesn't play ion know why... Other songs are playing aside from the songs I downloaded on the app

⚠️ Troubleshoot | Report Issue ⚠️
E
Ebigie 2022-10-22

Cant display all the songs on my phone.

B
Biatie Lexy 2022-10-21

Boomplay keeps stopping when i open other apps then it won't play when i press play button unless i open the app again to restart the song

D
David 2022-08-28

The app keeps stopping when downloading music I've tried deleting it and installing it again but nothing is changing please fix this issue cause am not the only person complaining about this

A
Adaobi 2022-08-22

The boomplay keeps stopping while listening to a music,even when my phone on or on sleep mode

A
Amagwu David 2022-08-19

If I tap play next on a music the previous music playing will continuously playing.

⚠️ Troubleshoot | Report Issue ⚠️
A
Amagwu David 2022-08-19

If I tap play next on a music the previous music playing will continuously playing.

N
Naomi 2022-08-15

For a week now hv been downloading songs on boomplay but they fail to download why?? I even deleted the app,reinstalled it yet nothing changed u guys should tel me what d problem is let me know if I'll delete it & download another music app

N
Nabakooza Gloria Is 2022-08-12

Why does my boomplay keeps stopping and the music pusses

I
Ibrahim Azeez 2022-08-09

Boomplay stopping the music

E
Ebenezer Baidoo 2022-08-08

My download songs on the new version were deleted

⚠️ Troubleshoot | Report Issue ⚠️
A
Ayobami 2022-07-23

I updated Boomplay and downloaded almost 60 songs overnight, waking up this morning and all the songs were gone. And also whenever I play music with Boomplay it crashes and doesn't works in background. Please what can I do to solve this.

C
Catherine 2022-07-19

Boom play stopping the music

A
AB Kahd 2022-07-18

I can't install boomplay app on my android

O
Onesimus Kimutai 2022-07-09

Kindly I need assistance in changing the phone I used previously to register boom play account.. kindly dm

G
Gemini Queen Hzg21 2022-06-10

my boomplay pauses the music abruptly

⚠️ Troubleshoot | Report Issue ⚠️
V
Victor 2022-06-10

Always stop's playing music if my phone sleep

O
Ozioko Joachim Ebube 2022-05-26

I am finding it difficult to download music

M
Matt 2022-05-13

Boomplay is not showing on my phone. I can only see it on Play store that it is already downloaded on my phone but I can't see it anywhere on my phone. It is also showing among the apps on my phone if I check through settings but I can't open it from there.

Showing 1-37 of 37 reported issues:

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Common Boomplay Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Boomplay iPhone Issues and Solutions

  2. Boomplay Android App Issues and Solutions


  Contact Support

Verified email  

Contact e-Mail: support.boomplay@transsnet.com


Verified email ✔✔

E-Mail: support.boomplay@transsnet.com

Website: 🌍 Visit Boomplay Website

Privacy Policy: https://www.boomplay.com/privacyPolicy

Developer: Transsnet Music Limited




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