Paldesk app not working? crashes or has problems?

Paldesk Status

Published by Paldesk

Customer engagement is no longer a series of one-off experiences - it is an
ongoing dialogue. This is why live interactions are so important for your
business.

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Common Paldesk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Paldesk app on iOS and Android devices. Solve all Paldesk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Paldesk iPhone Issues and Solutions

Paldesk iOS app crashes, not working, errors
Paldesk iOS app network issues
Paldesk on iOS has black/white screen

Paldesk Android App Issues and Solutions

Paldesk has errors/crashing/not working
Paldesk server network connectivity issues
Paldesk has black screen

Paldesk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Paldesk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Paldesk app crashes or not working on Iphone (iOS):

Close and restart the Paldesk app on iPhone
Update Paldesk app to the Latest Version for iOS
Uninstall and reinstall Paldesk iPhone app
Update your iPhone to the latest iOS version

Fix Paldesk on iPhone unable to connect to server/internet connection issues::

To resolve Paldesk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Paldesk black/white screen (blank screen) on iPhone:

Follow the Paldesk iOS app troubleshooting guide Here →

Paldesk Android App Issues and Solutions

Fix Paldesk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Paldesk app issues:

Force Stop the Paldesk App
1. On android, goto "Settings" » click Paldesk app. » click "Force Stop".

Update Paldesk to the latest version on PlayStore

Clear Paldesk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Paldesk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Paldesk.

Fix Paldesk unable to contact server/ Paldesk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Paldesk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Paldesk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Paldesk on android.

Solve Paldesk black/white screens issue on Android:

Follow the Paldesk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Paldesk, developers of Paldesk.

100% Contact Match

Developer: Paldesk

E-Mail: [email protected]

Website: Visit Paldesk Website

About this app

Customer engagement is no longer a series of one-off experiences - it is an ongoing dialogue. This is why live interactions are so important for your business. Doesn't matter if you’re on the road or simply away from your computer, this app provides existing users with the opportunity to deliver exceptional support service any time, anywhere.