FTQ Lab Status

Last Updated on 2025-02-18 by Fairtiq AG

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⚠️ Most reported problems ⚠️

Not working

50.0%

Connection

25.0%

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Common FTQ Lab Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve FTQ Lab network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the FTQ Lab App
1. On android, goto Settings » FTQ Lab » click [Force Stop]

Clear FTQ Lab App Cache and Data:
1. On android, goto Settings » Apps » FTQ Lab » Storage » click [Clear Data] option. This clears both data and cache.
2. restart FTQ Lab.

On android, goto Settings » Apps or Manage Apps tab.
Click FTQ Lab » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto FTQ Lab » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch FTQ Lab

Contact e-Mail: feedback@fairtiq.com

E-Mail: feedback@fairtiq.com

Website: 🌍 Visit FTQ Lab Website

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Developer: FAIRTIQ Ltd

Mar 22, 2025, 08:35 PM
a user from Halle, Germany reported problems with FTQ Lab : Not working
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