This activation code defines the geographical area where you can travel in and the corresponding configuration.
You must be in possession of an activation code in order to complete the registration process.
Itβs possible, for example, to use a FTQ Lab setup where purchasing valid travel tickets is not possible, and you, therefore, would need to purchase a separate ticket to be authorised to travel.
If you don't have an activation code and haven't been instructed to download the FTQ Lab app then you should download the FAIRTIQ app instead.
The first step of the registration process requires an activation code.
Furthermore, the activation code configures the app with a tailor-made setup.
The configuration depends on the activation code used.
Shortly before boarding a vehicle, such as a train, bus, tram or boat, simply swipe the "Start" button in the FTQ Lab app.
Please check the specific terms & conditions and in-app information that are provided for each FTQ Lab setup.
Our support team is at your disposal to answer any questions, offer advice and provide further information.
The purpose of the FTQ Lab app is to cover special use cases that are not addressed by our flagship product: FAIRTIQ app.
Once you have arrived at your destination, swipe the "Stop" button in FTQ Lab.
The configuration and available feature set can differ when using the FTQ Lab app.
Your final destination does not need to be entered.