My Citizen App app not working? crashes or has problems?

My Citizen App Status


I have a problem with My Citizen App

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⚠️ Most reported problems ⚠️

Something else
31.3%

Not working
25.0%

Connection
18.8%

Crashes
12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of My Citizen App Problems 😠👌🔥

- Glitchy app

- Numbers on tag don't match watch

- Picture feature doesn't work

  5 Reported Issues: 😵🆘🛟🚨📢

Lorne Currie
2023-12-27

The app is not sending a verification code to my email address

Thomas Westenfelder
2023-12-18

I can't verify my Google account or email thru app. Said server not found

Michael Hanson
2023-07-17

'We're Sorry' 'An error occurred (The operation couldn't be completed. (com.google.GIDSignIn error -4.)

Aida Rosario
2023-03-20

I don't have credit cards, I pay cash or can send u money order please need my app emergency Incase I have episode of seizures .please help me

Frank
2022-08-04

My notifications is not working.Please advise.

Showing 1-5 of 5

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Common My Citizen App Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Citizen Watch Company of America, INC, developers of My Citizen App.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit My Citizen Website

Privacy Policy: https://www.citizenwatch.com/us/en/terms.html

Developer: Citizen Watch America


78.57% Contact Match

Developer: Citizen Machinery Europe GmbH

E-Mail: [email protected]

Website: 🌍 Visit Citizen App Website



About this app

Identify your watch in 1 of 3 ways – then activate your warranty, and access your watch information, setting instructions, and proof of purchase.  The My Citizen app makes Citizen watch ownership easy.  We have also added a third method of watch identification to simplify your experience.  Currently, identification of models manufactured prior to 2005, as well as models manufactured outside of the U. S. , may be limited within the My Citizen App.  You can always get help with your Citizen Watch through My Citizen as well.  The My Citizen App gives you access to your setting instructions and specifications, whenever you need it.  Once you’ve identified your watch, you’ll never worry about misplacing your paper manual again.  We will be adding more features to the My Citizen app based on community feedback, so please let us know what you think.  Activate your warranty directly with MyCitizenApp for added protection and peace of mind.  Store your proof of purchase within MyCitizenApp for easy reference.  You will also receive an additional year of warranty coverage for free (U. S. residents only).  Support for any issue you may be having is available within the menu, as are links to other areas of interest.  Based on your feedback, we have entirely redesigned MyCitizenApp for ease of use.  We are gradually working to add more models to the database for your convenience.  We strive to give you the best experience possible.  All in just a few quick taps.