Disney Story Realms app not working? crashes or has problems?

Disney Story Realms Status


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⚠️ Most reported problems ⚠️

Something else
50.0%

Connection
25.0%

Crashes
25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Disney Story Realms Problems 😠👌🔥

- The app has technical issues with restoring purchases and connecting subscriptions to other devices.

- The app freezes when attempting to restore purchases.

- The app has limited free books available, which can be a problem for families who cannot afford to buy additional books.

- The app lacks activities for the free books available, which can make the experience less engaging for kids.

  2 Reported Issues: 😵🆘🛟🚨📢

Claire Lewis
2023-06-11

Hi I’m trying to subscribe, but entering my date of birth doesn’t do anything. I’ve tried different dates. Any idea why I can’t subscribe?

Joesse
2022-07-29

satang@redacted

Showing 1-2 of 2

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Common Disney Story Realms Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kuato Games, developers of Disney Story Realms.


Verified email  

Contact e-Mail: hello@kuatostudios.com


Verified email ✔✔

E-Mail: play.support@disneyparks.com

Website: 🌍 Visit Disney Team of Heroes Website

Privacy Policy: https://privacy.thewaltdisneycompany.com/en/

Developer: Disney




About this app

Get started with our 7-day free trial. • 10 magical worlds to explore, featuring Frozen, Toy Story 4, Moana, the Lion King and many more! • Exciting new Disney and Pixar realms added regularly. • FREE: Hang out in Mickey’s Easter garden, step into Belle’s world, explore Agrabah with Aladdin and Jasmine, and collect prizes in Rafiki’s ancient tree! • Rediscover the greatest tales of all time, complete with every twist, turn, challenge and triumph! • FREE: Aladdin and Beauty and the Beast full movie storybooks. • Over 50 exclusive short stories featuring Disney and Pixar family favourites. • FREE: Short stories from Mickey & Friends, Winnie the Pooh, Lilo & Stitch. • Stimulate learning with word searches, dot-to-dot and hidden object activities. • Get creative with painting, dress up games and sticker albums. • FREE: Mickey’s House is bursting with fun to discover, as well as Beauty and the Beast, Aladdin and Lion King activities.  Disney Story Realms requires an iPhone 6s or newer, an iPad Air 2 or newer, an iPad mini 4 or newer, and any iPad Pro, and 742MB of free space to install. You will need iOS 9. 0 or newer. *iPod Touch devices, iPhones released before September 2015, and any iPads released before October 2014 are NOT currently supported.  Experience the magic of Disney in the official Disney Story Realms app and explore enchanting worlds we all know and love!  There are bundles of free content including explorable realms and iconic storybooks.  To access and enjoy the full content you need to become a member.  An adventure and storybook app loved by children aged 4-9 and their families.  Disney Story Realms has been tested by children and teachers.