Contact NTWRK Live Sneaker Shopping Support

Do not download! This new indie company is sketch as heck. As soon as you download, you're required to type in and verify your phone number and email and asks you to immediately hook up your card information before even seeing or knowing what the application is all about upon actual direct use. There's nothing special about this 3rd party middle man and companies as well need to steer away and stop with this nonsense of exclusive and limited drops. It's been old years ago and you're going to lose more customers if you keep this up. Buyers, stay far away, and business owners, don't even think about it. Please use traditional online website selling (preferably not Shopify either) and continue your profit the old fashion way. This barrier is a money pit and destroys trust and sales from those interested. I do not recommend this at all, and shame to the people involved even creating this. All the 5 star reviews are bots or paid actors. If you check through the real reviews almost all are 1-2 stars due to cart bugs and other scams. This app needs to be shut down and the owners need to be sued along with mandatory customer refunds for pure theft. Disgusting what people do for profit these days.

The app closes out of nowhere. It seems very sketchy because i had things in my cart and it was going to let me pay but i made sure to check and it said “sold out”. how is it going to let me pay if something is sold out? the app doesn’t run smoothly and it has a lot of bugs and glitches. i’ve been seeing a lot of reviews about not getting their order on time or just in general and having a hard time with customer support. i would like to make my first purchase but the reviews make it very hard for me to do that. if there’s a way that it can improve in that area, it would be great. i feel like it’s hard to search what you’re looking for and there should be filters for price range or colors or sizes to make it easier to search for what you want. making it easier to buy products and search for products would be nice. i click on something and it just shows me the live video and not the product, i just want to be able view the products alone. i don’t really care for the live videos unless it’s a live drop that is happening at the moment. i hope you guys can fix this.

I’ve ordered two things off NTWRK, just got the second package and it is going to be my last. The first thing I ordered was a statue that was $450 and I received confirmation pretty quickly. I put in a separate shipping and billing address, but they just put the shipping for both. Luckily it went through. However, I received no updates or shipment notifications and when I reached out, they sent me someone else’s tracking number, to a completely different side of the country. It did arrive, unannounced, and was packaged well. Now I just got my second package, this time they sent it to a completely different address than the one on the confirmation email. I ordered it as a gift to my brother’s house, his information is on the confirmation in both billing and shipping. I have no idea how my info got onto the label, how/why it ended up here. I shouldn’t have ever gotten this package. I won’t be using NTWRK again, the incompetence when it comes to basic CS and shipping is incredible. I hate to abandon an LA grown company, but they’ve proven unable to communicate or, quite literally, deliver properly.