Contact Hibbett Support

by Momof429

I spend tons of money at Hibbett as I have four children and a husband. Usually all is fine. However, today you notified me that I won the Nike air max’s and sent an email at 3:32 tell me that I had until 3:30 to claim my shoe. Then around 6 sent a push notification telling me to go claim it on the app. So, I go to claim my shoe yet again excited only to see my shoe was forfeited. Why did you do that to me twice?? Im So angry. Fix this ish!!!

Update 8/3/18 this app is trashhhhh. I have won yet another shoe through a raffle. Your non functional app keeps giving me a time out error. I have deleted and re downloaded the app. Restarted my phone. Tried on an iPad and a different phone for at least an hour. It still won’t work. You all should send notifications in waves or something else this is not effective

by Loyal Hibbetts Member

I’ve been a loyal customer with Hibbetts Sports for a long time & I must say this app really let me down. Automatically logging me out of my account. Constantly having error pop ups right before it’s time for the raffle pickings… regardless of what they say about their raffle fair chance policy I haven’t had a fair chance with winning shoes for a long time..After deactivating & re downloading the app here it is a few days later I’m still unable to see if I won the Jordan 14’s or even click the shoe that I entered the raffle for because it’s says “their has been a error”.. NOT COOL. NOT FAIR… this app is ridiculous. & this is coming from a loyal Hibbetts VIP member for years. I never have this problem with FOOTLOCKER. Just being honest

by I_kiidd

I work for the company they’re back dooring their shoes it’s not even worth downloading the app, it’s rigged they wait for you to hit on a raffle then ask you, how you feel about the app for a review. And what’s sad I gave them the review after I hit the raffle for the ash pearl yeezys usps created a label and when I called them they said, they never received the item. Now I have to go through the insurance to get my money back even though everything was done correctly. And again I work for this company. Regulations need to be put on these companies to not allow employees to handle certain items, just like when people work for the lotto, can’t enter to play and win it.. WE NEED REGULATIONS!!!!