LAZ Parking Reviews

LAZ Parking Reviews

Published by on 2023-11-13

🏷️ About: The LAZ Parking app is a free app that helps users find the most convenient and affordable parking lots, garages, and valet parking near them. With this app, users can pay for parking right from their phone, create an account for faster access, search and pay at other LAZ locations across the US, add favorite parking locations, and view all of their current, upcoming, and historic parking activity. The app also offers direct pricing from the parking operator, live up-to-the-minute pricing, and 24-hour customer support.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
71.5%

😎👌🔥 Positive experience
18.9%

🙄💅🫥 Neutral
9.7%

~ from Justuseapp.com NLP analysis of 6,544 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Allows users to save frequently used locations

- Provides exceptional customer service

- Does not require remembering spot number



Read 35 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

They are not reliable

2022-05-21

I paid for the parking three days in advance. I went to park the parking lot is full. and because of them I was late on my appointment half an hour and I had to park somewhere else and I had to pay twice what I pay them as well. been two days no refund no one care it’s the worst service ever.

Horrific

2022-06-22

LAZParking simply doesn’t function. I get error messages constantly, LAZParking takes an incredibly long time to load one task. When I manage to select a parking lot, I am unable to select a rate! I get a message that says “no rates found” even though I have selected that lot several times and paid before. LAZParking is a failure. Impossible to use.

Cannot log into monthly account

2022-07-23

I have never been able to log into my account using LAZParking. I have no issues using a web browser and logging in to pay my monthly bill.

I called tech support, and the representative said they had not heard of any issues, so it must be my device. They said they could not help me with my device. I told them it's not the device, but their app. I then got off the phone.

Do not expect this app to work when you need it.

2022-08-24

I have to use LAZParking constantly for my work van. It never works. The latest update has somehow broken LAZParking to where I can’t sign in any longer. I tried to pay without logging in. LAZParking requires a login to input a license plate. Before this hassle I could never get LAZParking to load.

Can we give no stars

2022-09-25

LAZParking is horrible. I can’t select my lot or street cause that’s what it ask for WHYYYY YOU ASK o don’t know. But anyway I’m rushing to my train I say to myself I’ll just download LAZParking and pay no luck now i might get a ticket this is crazy I should send my ticket to developers to pay it cause this is absolute BS. They’re so many parking apps out there that work simply, how can get it so wrong at this stage in technology.

Experience was better in passport parking app

2022-10-26

LAZParking doesn't provide a place to type in the lot number on the sign and forces you to sort through a map of the area.. also please add the ability to nickname vehicles.

Also the prices can't keep going up.. Heller Lot A in Harrison NJ was $8 in the old app with a $0.25 service fee, in the new app it's $9 with a $0.35 service fee.

The user experience in LAZParking is AWEFUL. PLEASE BRING BACK THE PASSPORT PARKING APP...

Not a great first experience

2022-11-27

Want to give the company benefit of the doubt; but I was in a hurry and decided that I could probably download LAZParking and creat and account instead of just paying at the kiosk. It didn’t work out. After a lengthy log in process I wouldn’t let me use LAZParking at all to pay. It said nothing was available regardless of the options chosen for the current location. And the the kicker- had to pay $20 for the day instead of 4 as the sign said due to a game I was not going to. Maybe I will try LAZParking again. Maybe I won’t.

Parking in the NEU district.

2022-12-28

The parking spot is convenient and easy to find. The location makes it ideal for you to move around the university area. I highly recommend LAZ parking. I think LAZ should offer a 4 day park 1 day free to motorists who park at there locations regularly due to the rising cost of gas. LAZ way of giving back.

Confusing

2023-01-29

Consider having a number of the lot coincide with number on LAZParking to confirm the lot.

And, tried to pay via app three times today and zero luck. Error message

Limited Functionality

2023-03-02

Functionality seems to be limited, I purchased passes online but can’t view them on LAZParking . LAZParking also is not allowing me to make advanced purchases for events.

Convenient and Fast

2023-03-31

Loved having this option instead of walking across the lot in the rain to pay for my parking. Thanks LAZ!

Great!!!

2023-05-02

Just used LAZParking for our last trip and using it for the next, very very easy.

Easy to use but needs a favorites option

2023-06-02

It would be nice to save our frequently used locations instead of searching for it every time

Technology Challenged

2023-07-04

I usually have tons of issues with everything I try to do online - LAZParking is great and easy to use. Love it.

The traveler

2023-08-04

Very convenient not having to go to a kiosk to buy a ticket. Also saves you valuable seconds when in a hurry.

That was easy and cheaper than other parking around

2023-09-05

was easy and cheaper than other parking around

Great Customer Service!!

2023-10-07

I would just like to say the gentleman who’s name is CJ where I park is extremely helpful and polite. I enjoy using this lot very much. He has been a pleasure to deal with.

Big improvement over Passport

2023-11-07

This is much more reliable than the old Passport app, plus does not require remembering your spot number

1113 York Avenue

2023-12-09

The individuals at 1113 York avenue in New York City, are an amazing group of guys who all take great care of the cars, facility, and provide exceptional customer service.

LAZParking could use a little update and being able to actually save a location would be nice.

Easy to use

2024-01-09

Easy to use LAZParking all over the city. Set up an account & keeps me from running late to appointments.

Does not work AT ALL!!!

2024-12-22

I’ve been trying to use LAZParking for several months now. It will not let me register my car and as such will not let me pay for daily parking. This is worthless!

No good

2024-12-22

LAZParking seems to have no purpose. I would like to pay for my monthly parking through LAZParking, but it seems to only work with 1 hour parking.

Worst app ever

2024-12-22

LAZParking is horrible and customer service is even worse. I would just stick to the passport app. 75% of the time LAZParking doesn’t even work.

Does this work for anyone?

2024-12-22

I cannot get LAZParking to show any results or pay for daily/monthly parking. Emailed for assistance and did not get a response. Unfortunate that this doesn’t work.

Login info

2024-12-22

LAZParking doesn’t even let me log in. I can log in on a computer, through their website but can’t log in with the same credentials on LAZParking .

Extortion

2024-12-22

It wouldn’t let me choose less time. I was charged a 12 hour rate to park for 30 minutes.

Absolute garbage

2024-12-22

App frequently logs you out and you cannot log back in for long periods of time. Charges you double rates for daily parking, won’t let you reset a password because it doesn’t give you the option to provide an email. Complete and total trash.

Terrible App!

2024-12-22

I recently started using LAZParking instead of the pay station at the station to save time. However, I’ve received 2 tickets in the last 2 days! Unbelievable! I got one yesterday on October 22 and another one today October 23! What’s even the point of LAZParking?!
I wish I could give zero starts and thumbs down!

Password User Experience

2024-12-22

When LAZParking works, its not great but it gets the job done.
However, LAZParking frequently logs you out and forces you to log in. It also does not use faceid, which would drastically improve the user experience, especially when you are in a rush to catch a train.

Does not support multi day parking

2024-12-22

You can buy multiple days at the site
but cannot on LAZParking - only supports buying one day at a time, at least for my commuter lot. This is silly. I am supposed to remember to go back every day to pay for the day??

Missing comfort features

2024-12-22

Add Apple Pay and improve account creation/login and it will be a 5/5

Very helpful

2024-12-22

Easy to use and super helpful.

Heithem
2022-06-16

Scam company will try to scam you for your money anyway possible. Their application is developed in a way to make you be in violation by providing no grace period. I came in the lot and made the payment at the time of parking. The application does not allow selecting 12 - 5 when arriving at 12:15, so the only option is 12:30 - 5:30. Paid parking and put in violation for 87$. Scam company. Called the LAZ application people, they noted that if you had arrived 1 minute prior to 12:30 PM you would be charged 87$ violation. Literally verbally admitting to their scam on a recorded line. The Parking Revenue Recovery Scam Services, after sending them multiple emails with all the receipts and payment information, arrival time, even google travel proof, I called them to dispute, and explained, they said if I am able to provide evidence that the application did not allow me to choose 12-5 when I arrived there they would waive the fees. They subsequently sent me an email telling me that they would settle for 40$. By no means was I paying another dime to this scam company. I had then called the LAZ application contact to get confirmation by email for how their application functions from them to get my ticket waived entirely. They did not deny how their application works, and refused to send confirmation, and refused to provide any information to their partner scammer. I proceeded to manually screen record and take video evidence of how their application functions and how it easily puts you in violation. Sent the email to the Parking Revenue Recovery Scam Services. I then called them multiple times, and they are clearly refusing to take my call. TLDR: AVOID THIS SCAMMY COMPANY PARKING LOTS AT ALL COSTS

Berry Charlotte
2022-05-29

Ticket machine steals tickets and locks you inside. avoid at all costs. it's a scam

Charles Smith
2021-07-28

Do you have cameras at your Hartford location. I've left several messages for someone to call me back but nothing.



Is LAZ Parking Safe? 🤗🙏


Yes. LAZ Parking is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 6,544 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for LAZ Parking Is 20.9/100.


Is LAZ Parking Legit? 💯


Yes. LAZ Parking is legit, but not 100% legit to us. This conclusion was arrived at by running over 6,544 LAZ Parking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LAZ Parking Is 31.6/100..


Is LAZ Parking not working? 🚨


LAZ Parking works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $37.63
Monthly Subscription $48.13


How was your experience with LAZ Parking? Post a Review




Features

- Pay for parking right from your phone

- Create an account for faster access next time

- Easily search for and pay at other LAZ locations across the US

- Add your favorite parking locations

- Add or edit credit cards and vehicle details in your account

- View all of your current, upcoming, and historic parking activity

- Direct pricing from the parking operator with no middle man

- Live, up-to-the-minute pricing including any discounts

- Works in multiple cities across the US

- Works with most parking brokers and aggregators

- 24-hour customer support available

- Ideal for finding parking deals, prices, rates, maps, and locations.

  Customer Service/Support
Developer:
LAZ Parking

Contact e-Mail:

Website: